topic Did the activation change this year? in Get your taxes done using TurboTax

Did the activation change this year?

gmott18 — Mon, 17 Feb 2025 00:54:32 GMT

i have always purchased this and then downloaded and activated it on my pc.

Then i would download and activate on my mom's pc.

This year i downloaded it there and logged into my turbotax account and it showed the 16 digit code and then i tried to activate it and it gave me error 605. Someone is saying that it only activated on PCs that I own.

How do you know what PCs I own??? can it only be activated on 1 PC? i need some help here.

So, we need to buy this twice if we have a family member living in another house? This is new. I never had to buy this twice before.

Re: Did the activation change this year?

SharonD007 — Mon, 17 Feb 2025 02:21:03 GMT

No, you don't need to purchase another TurboTax Desktop. You can e-file up to five federal tax returns with TurboTax Desktop.

Refer to the TurboTax Help article How many returns can I e-file in the TurboTax Desktop software? and Can I install TurboTax on more than one computer?

Error Code 605 means the license code isn't correct. Try again. If you don't have success, contact TurboTax. Refer to the TurboTax Help article What's the TurboTax phone number? for contact information,

Re: Did the activation change this year?

gmott18 — Mon, 17 Feb 2025 02:29:04 GMT

So, i have found out that Big Home Tax is a scam operation. It is all over Reddit and also Trustpilot had many one star reviews of them. They sell cancelled licenses or they sell the product over and over.

The licence key was correct. I know because i installed it on my pc but on my mom's PC it did not work and i logged in to my account there and the code was there but when i hit activate i got the error 605. So it means it is a cancelled code. It was the proper code and linked. I will only buy from authorized retailers...not Big Home Tax or retailers i am unfamiliar with.