topic Re: Failed Validation during efile transmission in Get your taxes done using TurboTax

Failed Validation during transmission

selena0219 — Wed, 05 Feb 2025 20:16:08 GMT

I am having the same issue. I've done all they suggested, updated windows, ran as an administrator, uninstalled and reinstalled, downloaded the manual update, everything but I am still getting the same message. Does anyone have a work around?

Re: Failed Validation during transmission

DaveF1006 — Thu, 06 Feb 2025 17:08:43 GMT

It depends. It's possible your computer may not be compatible with Turbo Tax 2024. Here are the 2024 system requirements to run the software.

Operating Systems

Windows 10 or later
Specific Windows OS: Windows 10 (64-bit), Windows 11 (64-bit)

RAM

4 GB or more recommended

Hard Disk Space

1 GB (plus up to 4.5 GB for Microsoft .NET 4.8 if not already installed)

Monitor

1024x768 or higher recommended

Third Party Software

Microsoft Visual C++ 2022 Redistributable (included with TurboTax Installer), Microsoft .NET 4.8

Internet Connection

1 Mbps modem (Broadband connection highly recommended). Required for product activation, software updates and optional online features

If your system is compliant with these requirements, you may wish to reach out to Turbo Tax phone support here. After reaching this site, click on Turbo Tax Desktop, then you will be given the phone number to call.

Re: Failed Validation during transmission

selena0219 — Thu, 06 Feb 2025 17:22:52 GMT

So I spoke to customer support and the rep figured it out. She told me to submit the federal without the state and it worked. She then told me to try to submit the state and it didn't work. She figured that all of the forms for NYS were not updated and told me to wait until today and try it. Once I opened Turbo Tax and did the update. lo and behold, there were NYS updated and I was able to submit the state today.

Re: Failed Validation during transmission

FailedValidation — Sun, 16 Feb 2025 05:06:12 GMT

Having this same issue for CA. Ridiculous that TT is putting out buggy software like this. Taxes are frustrating enough before having to deal with this janky programing. FIX YOU SOFTWARE TURBOTAX.

Re: Failed Validation during transmission

catsyd — Sun, 16 Feb 2025 05:30:26 GMT

I am having the same issue with CA return. It’s infuriating! TurboTax, do better!

Re: Failed Validation during transmission

newcyp — Sun, 16 Feb 2025 06:13:57 GMT

Got the same error in CA, please get it fixed!

Re: Failed Validation during transmission

lukes1 — Sun, 16 Feb 2025 06:41:57 GMT

Same for me, i am from CA. It says there is an update available for your version of turbotax. Before you can file electronically, you'll need to get an update. But i just updated my TurboTax, and it says you software is upto date.

Re: Failed Validation during transmission

styeng — Sun, 16 Feb 2025 06:44:39 GMT

I have the same failure; and not able to file electronically.

Tried uninstall/install, update per instruction; and even tried a different PC.

All failed. Would Turbo Tax please help!

Re: Failed Validation during transmission

DavidD24 — Sun, 16 Feb 2025 07:24:34 GMT

I'm having the same issue when submitting my California return. It keeps telling me there is an update for my version of Turbo Tax, and it is up to date. I was able to file my federal return separate, but for some reason the state return will not go through. What is the fix?

Thanks

Re: Failed Validation during transmission

stuartwaddy88 — Sun, 16 Feb 2025 17:44:33 GMT

Same problem here. Fails validation claiming there is an update. Updated twice. Fully updated. Problem persists. CA return. C'mon Intuit fix this!

Re: Failed Validation during transmission

khvanleeuwen — Sun, 16 Feb 2025 18:24:48 GMT

Utah State return is having the same issue.

Re: Failed Validation during transmission

sfgman — Sun, 16 Feb 2025 18:48:13 GMT

I have the same "Failed Validation" error as well. My state is CA.

I cannot e-file. When I check for updates, TurboTax says I'm up to date.

Re: Failed Validation during efile transmission

jaybunten — Sun, 16 Feb 2025 18:58:45 GMT

Tubro Tax claims I need an update, but when checked it also claims that it's up to date.

I can not efile neither my state (CA) or federal returns, I checked everything on the list and it's is all OK.

Please fix this issue, as it appears that others are also having the same issue.

Re: Failed Validation during efile transmission

sh1rleym — Sun, 16 Feb 2025 18:59:35 GMT

I have the same "Failed Validation" error as well. My state is Arizona and Oregon

I cannot e-file. When I check for updates, TurboTax says I'm up to date.

Re: Failed Validation during transmission

StryderSakamoto — Sun, 16 Feb 2025 19:01:44 GMT

Trying to submit in California and having the same issue. On a Macbook but installing update on Turbo Tax and updating to latest OS version still doesn't help.

Re: Failed Validation during transmission

FailedValidation — Sun, 16 Feb 2025 21:50:09 GMT

Update: Intuit just pushed through an update for California dated 2/12/25. It detected it as soon as I started turbo tax. I didn't need to do anything.

After the update installed my return was accepted.

So YES it was all on intuits shody programming. So frustrating . Will NOT be back ever again

Re: Failed Validation during transmission

stuartwaddy88 — Mon, 17 Feb 2025 02:46:16 GMT

Thanks for posting, it worked for me as well.

Intuit, thank you for wasting a couple hours of my weekend trying to resolve this.

Re: Failed Validation during transmission

lukes1 — Mon, 17 Feb 2025 05:58:59 GMT

Update : Finally it worked with latest updates.

Re: Failed Validation during transmission

bp91302 — Mon, 17 Feb 2025 18:30:42 GMT

I ran into this problem today. There was an update done when I started.

I got the error when I tried to e-file federal plus California.

After reading these messages I tried doing the federal by itself. It worked.

However, I am still getting the same error when e-filing the California return.

So somehow the previous bug fix did not fix the problem in all cases.

Re: Failed Validation during transmission

StryderSakamoto — Mon, 17 Feb 2025 18:38:45 GMT

So I just spoke to a representative. Apparently California is not ready to accept anything beyond a basic 1040 tax return. So if you have other forms basically outside W-2's and other basic forms they won't accept until he told me February 27th possibly.

I wish they had error handling for this so it just said California did not accept rather than an update error.