topic Re: Failed to e-file! in Get your taxes done using TurboTax

Failed to e-file!

iDas — Wed, 11 Feb 2026 03:07:21 GMT

FAILED_VALIDATION: Error Code 54

This version of TurboTax is no longer current. You must ... blah blah Check for Updates and then you can e-file.

I checked for updates half a dozen times already and no new updates are coming through, and I can't e-file either. I bought this edition from Amazon. Did Intuit just give Amazon a piece of junk to sell to their customers? Or are these e-file updates "still in progress" and not even available to download, like so many users had reported. This is already Feb 16th, though, not Jan 29th. Please clarify. Thx

Re: Failed to e-file!

Tax-E-Driver — Fri, 16 Feb 2024 20:45:49 GMT

I have the same Error Code 54 and failure to e-file from TurboTax purchased from Costco online, so I also would like to know how resolve this issue!

Re: Failed to e-file!

jimca — Fri, 16 Feb 2024 21:06:43 GMT

Ditto. I tried manually updating the software using the "superpatch" file downloaded from their website. That didn't work either.

Looks like the update was just rolled out yesterday (2/15/24), so I suspect this is a SW bug that they need to fix with another update. Very frustrating.

Re: Failed to e-file!

richardcbutt — Fri, 16 Feb 2024 21:39:53 GMT

I purchased the product a BJs Wholesale Club and am having the same issue.

Re: Failed to e-file!

Bobbymeatballs — Fri, 16 Feb 2024 22:03:44 GMT

Error Code 54, me too. This is really annoying and apparently wide spread...

Re: Failed to e-file!

mbjacobs63 — Fri, 16 Feb 2024 22:08:31 GMT

Same issue. How do I proceed?

Re: Failed to e-file!

jimca — Fri, 16 Feb 2024 22:51:09 GMT

Print and file by mail.

Re: Failed to e-file!

iDas — Fri, 16 Feb 2024 23:17:26 GMT

Sure, why don't we just ask for Intuit's corporate credit card to cover certified mailing fees, plus $15/hr for time spent standing in line at the post office.

Re: Failed to e-file!

catnanny — Sat, 17 Feb 2024 03:18:54 GMT

Same problem here. Software is up to date but cannot file.

Re: Failed to e-file!

CatinaT1 — Sat, 17 Feb 2024 17:31:57 GMT

We are looking into this issue. Watch community for an update.

Re: Failed to e-file!

CatinaT1 — Sat, 17 Feb 2024 18:19:27 GMT

Here are several troubleshooting steps that you can try:

If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder. How do I find my TurboTax for Windows software download?
If that doesn't help, or you downloaded TurboTax from a CD, try a manual update. What is a manual update?
Turning off your VPN and anti-virus software during the update can help as well.

@iDas @catnanny

Re: Failed to e-file!

CatinaT1 — Sat, 17 Feb 2024 18:21:32 GMT

Here are several troubleshooting steps that you can try:

If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder. How do I find my TurboTax for Windows software download?
If that doesn't help, or you downloaded TurboTax from a CD, try a manual update. What is a manual update?
Turning off your VPN and anti-virus software during the update can help as well.

@iDas @Tax-E-Driver @jimca @richardcbutt @Bobbymeatballs

Re: Failed to e-file!

mbjacobs63 — Sat, 17 Feb 2024 18:24:50 GMT

If this many people have the same issue in the same time period, it's a bug. No re-installation is going to fix it. What is the version it is looking for online and where does it find the version on the PC to compare?

Re: Failed to e-file!

attorneymcknight — Sat, 17 Feb 2024 19:27:49 GMT

Uninstalling and reinstalling did not work. Same error appeared.

Re: Failed to e-file!

CatinaT1 — Sat, 17 Feb 2024 21:04:26 GMT

UPDATE:

This has been resolved. Please run an update and try filing again.

Please let me know if you are successful.

@iDas @catnanny

Re: Failed to e-file!

CatinaT1 — Sat, 17 Feb 2024 21:05:39 GMT

UPDATE:

This has been resolved. Please run an update and try filing again.

Please let me know if you are successful.

@iDas @Tax-E-Driver @jimca @richardcbutt @Bobbymeatballs @mbjacobs63

Re: Failed to e-file!

mbjacobs63 — Sat, 17 Feb 2024 21:08:26 GMT

It's working now. Thanks!

Re: Failed to e-file!

attorneymcknight — Sat, 17 Feb 2024 21:10:20 GMT

I received the message to update. I did.

It no longer reads Error 54.

It now reads that the 2023 business filings are not available on Turbotax.

Can you help?

Re: Failed to e-file!

jimca — Sat, 17 Feb 2024 21:47:08 GMT

Works for me! Software update said everything was up-to-date, so I guess the issue was server-side.

Thank you @CatinaT1 for the quick resolution of this problem.

Re: Failed to e-file!

iDas — Sat, 17 Feb 2024 23:45:19 GMT

Thanks Cat! While the initial dart, I mean, art, of uninstalling and reinstalling didn't quite land, your message with "its been fixed" announced a true miracle !!! Hallelujah! it works now, just transmitted the return.

Thanks for the weekend overtime!