topic Can't transmit e-file with error message in Get your taxes done using TurboTax

Can't transmit e-file with error message

KFT — Fri, 14 Feb 2025 12:06:16 GMT

I had a premier version. When I tried to transmit my tax file, an error window popup:

I checked the update, and everything up to date. And I tried multiple times, the error remained the same.

Can anyone advice what I should do next to complete the filling? Thanks.

Re: Can't transmit e-file with error message

cread1 — Fri, 14 Feb 2025 16:47:26 GMT

Same here. TT is no help, refers to the Tax Home which is apparently online. For the desktop, premier, there is a loop telling you to go online and update, and after you do, and restart, you still cannot transmit. Same message again.

The software seems to be much worse than last year.

Anyone solve this transmit issue?

Re: Can't transmit e-file with error message

BrittanyS — Sat, 15 Feb 2025 20:55:54 GMT

There is a way to manually update your TurboTax software. Per TurboTax, "If you're having trouble updating your TurboTax 2024 for Windows Individual software using the "Check for Updates" method, here are instructions for how you can get the latest federal program update:

Close TurboTax and all other programs except this browser window.
Select this link to download the 319 MB update.
Save the update file to your Windows desktop.
Double-click the update file w_perrelsuperpatch... on your desktop to install the manual update."

See the link below:

How to manually update TurboTax Desktop