topic reject code ty24_id-40-43_nonsinglefs in Get your taxes done using TurboTax

reject code ty24_id-40-43_nonsinglefs

sheirbon2010 — Tue, 03 Feb 2026 11:04:22 GMT

does anyone know what this code is? I cannot find information for it. My federal was accepted, but state was rejected and this is the code I get.

Re: reject code ty24_id-40-43_nonsinglefs

CatinaT1 — Fri, 14 Feb 2025 16:23:14 GMT

Have you tried to refile your return as is?

Re: reject code ty24_id-40-43_nonsinglefs

sheirbon2010 — Fri, 14 Feb 2025 18:43:48 GMT

Yes we have.

Re: reject code ty24_id-40-43_nonsinglefs

RobertB4444 — Tue, 18 Feb 2025 23:05:41 GMT

First, close your TurboTax program. Then restart your computer. Then clear your cache and cookies.

Here's how to clear your cache.

Here's how to delete your cookies.

Once you have done that as long as the review is showing no errors the Idaho return should go through.

@sheirbon2010

Re: reject code ty24_id-40-43_nonsinglefs

sheirbon2010 — Wed, 19 Feb 2025 06:58:43 GMT

this is not working

Re: reject code ty24_id-40-43_nonsinglefs

LeticiaF1 — Wed, 19 Feb 2025 17:35:36 GMT

Your Idaho return wasn't e-filed because of an issue in our software. This issue has been resolved and will be available in our next product release, scheduled for February 4, 2025.

Please revisit your state return for any errors and save (online products update and save automatically). After reviewing your state return, re-transmit for e-file. Please reach out again if your problem continues.

@sheirbon2010

Re: reject code ty24_id-40-43_nonsinglefs

sheirbon2010 — Wed, 19 Feb 2025 18:05:03 GMT

I have done all of this. Nothing has worked.

Re: reject code ty24_id-40-43_nonsinglefs

LeticiaF1 — Sun, 23 Feb 2025 23:24:50 GMT

Have you tried to resubmit your return? You should be able to e-file it now with no issues. ‌To e-file your return:

Open your return and select File
Select Continue next to Step 3
On the We've determined the easiest way to file your taxes screen, make sure e-file is the selected status. If it's not, you can select Change
Continue through the screens to double-check some info before e-filing and transmitting your return

If this doesn't work, could you please give us more information as to what errors you are seeing in your return?

@sheirbon2010