topic Re: Error 102348 saving Turbotax in Get your taxes done using TurboTax

Error 102348 saving Turbotax

LaJolla — Tue, 10 Feb 2026 11:12:58 GMT

After spending hours doing my taxes (download Turbotax version Home and Business, windows 11 computer) I get an error message (error 102348) cannot save taxes and cannot save as other file ONLY solution is to re-do taxes. This is the third time this happened and it appears to be related to uploading tax documents.

For Turbotax to state the "solution" is to re-enter everything is ridiculous, it is simply pathetic that turbotax fails to fix programing errors.

Re: Error 102348 saving Turbotax

JohnW152 — Tue, 20 Feb 2024 15:16:54 GMT

You don't state what TurboTax resources you've looked at, but see if the TurboTax Help article Error 567809 or 102348: Cannot save tax file or File not found might be helpful.

Re: Error 102348 saving Turbotax

vic79 — Mon, 27 Jan 2025 23:18:56 GMT

Just got this error message on 2024 tax return. Just changing the name or trying to save it to a different library on my hard drive didn't work. I was able to save it to USB stick under a different name. Didn't try using the same name for that so that may have worked. I did try one other method successfully. I went into the online selection (just to the right of FILE) and selected check for updates. I had already updated when I first entered Turbo tax.

It required to save before checking and some miracle this seemed to solve the problem of the error message.

Good Luck.

Re: Error 102348 saving Turbotax

DebNR — Thu, 13 Feb 2025 01:27:33 GMT

The link provided to fix error 102348 Error 567809 or 102348: Cannot save tax file or File not found gives the following response:

We're sorry, we can't find the page you requested.

Re: Error 102348 saving Turbotax

DebNR — Thu, 13 Feb 2025 18:23:57 GMT

This is the link you get the error message on

Re: Error 102348 saving Turbotax

MarilynG1 — Fri, 14 Feb 2025 20:05:54 GMT

Did you try saving the file under a different name or location as suggested above by @vic79? Or clicking the ONLINE link to update if you're using TurboTax Desktop?

Since we can't see your return in this forum, and this sounds like a computer/system configuration, here's how to Contact TurboTax Support.

@DebNR