topic Re: E-File Transmission Error in Get your taxes done using TurboTax

E-File Transmission Error

ToP116 — Wed, 12 Feb 2025 17:03:15 GMT

I have updated to the latest Turbo Tax release for Home and Business. When I try to e-File my 2024 Federal and State returns, I receive a Transmission Error that states that there is an uninstalled update. I am instructed to download the latest version, which I already have.

Re: E-File Transmission Error

CatinaT1 — Wed, 12 Feb 2025 17:57:44 GMT

You may need to do a manual update.

What is a manual update?

Re: E-File Transmission Error

ToP116 — Wed, 12 Feb 2025 18:34:00 GMT

Exited completely out of TurboTax and restarted the app. This time there was an update, and I am now able to transmit my returns. Thanks.

Re: E-File Transmission Error

menelson90277 — Fri, 14 Mar 2025 04:57:07 GMT

Nope - didn't work for me. They must hire new tech support for phones each season. None of them knew about this problem. It still exists in March 2025

Re: E-File Transmission Error

MarilynG1 — Wed, 19 Mar 2025 02:39:31 GMT

If you have done a Manual Update and still get a transmission error, here's How to Turn Off Anti-Virus Programs, which may resolve your issue.

Be sure TurboTax is installed on your C drive and you're in Administrator mode.

Here's more tips on Troubleshooting TurboTax Desktop Issues.

@menelson90277

Re: E-File Transmission Error

menelson90277 — Wed, 19 Mar 2025 03:41:03 GMT

I always run Turbotax in admin mode and I also let it default install onto c: - although none of the 4 tekkies that I spoke with told me too. It's worth a try, but, in this case didn't work. A clean install on a different, hardware identical laptop was the only solution that I found to submit the 2nd state - that was after manual patch, windows update, uninstall/reinstall of TTHB24, a couple dozen trips to the TT update icon only to have no updates needed, blah, blah, blah.

I'm lucky, I had an extra PC laying around and it was faster to reinstall and move the .tax file than wait for the tekkie from TT to get back on the phone. Clearly this is buggy code that apparently doesn't like to share a PC with any other programs. Only a clean install on a freshly prepped laptop worked.

Re: E-File Transmission Error

kantautas — Mon, 23 Feb 2026 21:06:59 GMT

Support recommended to uninstall and reinstall desktop version and online versions from both my laptop and desktop. I started the online version and then switched to the desktop version that was completed.

This a possible solution to remove a duplicate transmission of my tax files that prevented my tax refund to send to the IRS. I removed the Turbotax desktop version from my windows 11 laptop but could not from my windows 10 pc. because version 2025 was not listed in programs. In short, HOW TO REMOVE ALL MY UNCOMPLETED TURBOTAX ONLINE FILES FROM MY DESKTOP PC so I can reinstall turbotax 2025.

Re: E-File Transmission Error

MarilynG1 — Wed, 25 Feb 2026 00:51:08 GMT

To remove uncompleted TurboTax Desktop files from your PC, navigate to Documents > TurboTax and delete the .tax2025 files.

@kantautas