topic Merrill Edge 2025 Import in Get your taxes done using TurboTax

Merrill Edge 2025 Import

mc3356 — Wed, 12 Feb 2025 14:58:44 GMT

Hi I was wondering if anyone knows how to resolve this issue when trying to import my Merril Edge data.

My 1099 is already available on Merrill but when I try to import via TurboTax I get an error message that says to contact Merrill for assistance.

Has anyone worked through this?

Re: Merrill Edge 2025 Import

CatinaT1 — Wed, 12 Feb 2025 18:09:17 GMT

If you are using TurboTax Online, try importing using a different browser.

See the following TurboTax Help articles for potential fixes:

If you are having reCaptcha issues, make sure your computer is up to date. This has worked for many users.

If you still have issues, see this article where you can sign up for updates: Why am I getting an invalid site key reCAPTCHA error in TurboTax Desktop when trying to import brokerage information?

Re: Merrill Edge 2025 Import

baldietax — Wed, 12 Feb 2025 18:34:43 GMT

did you contact Merrill? They may also just not be ready to import even if you have 1099 in hand. Major brokerages are still processing 1099s.

Re: Merrill Edge 2025 Import

mc3356 — Wed, 12 Feb 2025 20:59:13 GMT

I did call Merrill they said something about doing a login online then signing into merill and then signing on again.

Though I'm using desktop and as soon as try to sign in, it says to contact Merill. I suppose I can wait a couple days to see if that will work.

Re: Merrill Edge 2025 Import

mc3356 — Wed, 12 Feb 2025 21:00:14 GMT

I'm using the Desktop TurboTax deluxe, but it doesn't get to the point of having a Recaptcha to show up. I was able to import my fidelity documents no problem. Just the Merril Edge is proving to have difficulties.

Re: Merrill Edge 2025 Import

CatinaT1 — Wed, 12 Feb 2025 22:51:19 GMT

Make sure your computer is up to date. Check if a Windows update is available.

Re: Merrill Edge 2025 Import

shredder007 — Tue, 25 Feb 2025 06:43:49 GMT

Having the same issues with downloading from Merrill Edge.

Re: Merrill Edge 2025 Import

baldietax — Tue, 25 Feb 2025 12:56:32 GMT

in another thread some folks reported success after changing their Merrill Edge password for whatever reason.

Re: Merrill Edge 2025 Import

mc3356 — Tue, 25 Feb 2025 14:14:52 GMT

I tried this and it worked...that's a bit of a weird solution but thank you for the tip!