topic Re: Payment Problem in Get your taxes done using TurboTax

Payment Problem

06durucan50 — Tue, 11 Feb 2025 19:56:21 GMT

I'm trying to make a payment, but I'm experiencing an issue like the one in the image. I tried using different cards, but I couldn't resolve the problem. How can I fix this issue?

Re: Payment Problem

BrittanyS — Wed, 12 Feb 2025 00:05:41 GMT

If you keep getting the cvv or billing address is incorrect, double check the entries and make sure the billing address matches what is listed with your credit card company. The CVV should be the 3 digit code listed on the back of your card. If both match, you will need to contact your credit card company to verify the information they have on file.

Re: Payment Problem

06durucan50 — Wed, 12 Feb 2025 13:18:07 GMT

I tried all stuff but this still same problem, how can I connect to TurboTax?, money is withdrawn and deposited back from my bank

Re: Payment Problem

CatinaT1 — Wed, 12 Feb 2025 15:04:28 GMT

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

Is your credit card address the same as the address you have in your return?