topic FAILED_VALIDATION in Get your taxes done using TurboTax

FAILED_VALIDATION

deibu76 — Sun, 09 Feb 2025 04:19:15 GMT

I'm getting a FAILED_VALIDATION error saying there is an update. I have updated everything fully, every time I've opened and checked again, says I'm up to date, federal and state. Turbotax Premier 2024 for Mac. Also all the forms for federal and my state (SC) show they are ready for filing. Is this a temporary issue?

Re: FAILED_VALIDATION

CatinaT1 — Mon, 10 Feb 2025 19:56:16 GMT

Here are several troubleshooting steps that you can try:

Make sure your Windows Software is up to date.
If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder. How do I find my TurboTax for Windows software download?
If that doesn't help, try a manual update. What is a manual update?
Turning off your VPN and anti-virus software during the update can help as well.

Re: FAILED_VALIDATION

deibu76 — Mon, 10 Feb 2025 20:49:38 GMT

This was on Mac and reinstalling didn't help that evening. It was all too much trouble. I just went to FreeTaxUSA, got the same results, and filed through them.