topic Received email saying my W2 from my employer last year is being loaded except I've never been employed by that employer Turbotax is saying. in Get your taxes done using TurboTax

Received email saying my W2 from my employer last year is being loaded except I've never been employed by that employer Turbotax is saying.

DXKeo — Sat, 01 Feb 2025 01:38:38 GMT

Got an email from Turbotax today saying last year I filed a W⁠-⁠2 from an employer that I've never been employed with. I'd like to know why I was sent the email. I checked and the email address is Turbo Tax's email. I've seen other answers on here saying maybe another customer put the wrong email/user id.

Re: Received email saying my W2 from my employer last year is being loaded except I've never been employed by that employer Turbotax is saying.

hb104 — Sat, 01 Feb 2025 01:12:33 GMT

Hey, it looks like this is a massive mess-up that TurboTax does not want to own up to, affecting many, many people in multiple states. I just spent an hour and a half on the phone getting bounced back and forth.

Here is my other comment on a post by someone affected by the same issue:

https://ttlc.intuit.com/community/taxes/discussion/re-i-have-an-email-from-turbotax-regarding-a-w2-[product key removed]tion-from-an-organization-i-never/01/3448347/highlight/true#M1273711

Here is a reddit thread of other people who also were affected by this:

https://www.reddit.com/r/TurboTax/comments/1hu99dt/why_is_turbotax_sending_a_tax_return_from_an/

Per customer support (non-paywalled version), it isn't a phishing scam, and TurboTax "has no idea" about this mixup. Seems untrue. They will not let you lodge a complaint by the way, I tried. They tried to get me off the phone at every possible turn and told me to just call the IRS. They also said they were "investigating", so I don't know how they could be doing that if they didn't know about the problem.

Multiple people appear to have frozen their credit over this, and it's a really bad look for a company that leaked the entire country's data a couple months ago! Lol

Re: Received email saying my W2 from my employer last year is being loaded except I've never been employed by that employer Turbotax is saying.

hb104 — Sat, 01 Feb 2025 01:14:22 GMT

Since they auto-delete the company's human-being customer support #: 3lght 3lght 3lght 53v3n 53v3n 53v3n thr33 thr33 z3ro 5ix 5ix

Re: Received email saying my W2 from my employer last year is being loaded except I've never been employed by that employer Turbotax is saying.

carpe_diem — Wed, 21 Jan 2026 05:20:03 GMT

I can confirm this is still happening in 2026.

I just got the email today (subject: Important Notice: Your W-2 from ROLAND HARRIS is on the way) with the body of the email stating I filed a W-2 from them last year. I have NEVER worked for this person/company, let alone heard of them. I started freaking out and thought maybe my private info had been compromised but it looks like this is recurring issue with TurboTax.