I cant find my 2024 desk top download I paid for last year

gussiesiler — Wed, 29 Jan 2025 03:43:42 GMT

Re: I cant find my 2024 desk top download I paid for last year

JohnB5677 — Wed, 29 Jan 2025 17:13:26 GMT

Please contact TurboTax support to get guidance.

VolvoGirl — Wed, 29 Jan 2025 18:53:22 GMT

Are you in the right account? How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/