topic W-2 Box 14 Input Issues During Review in Get your taxes done using TurboTax

W-2 Box 14 Input Issues During Review

kbiagiotti — Mon, 27 Jan 2025 14:55:48 GMT

I am trying to file my tax return with box 14 on my W2 stating the following:

PRETAX $11,000

I looked at my last pay and the amounts consists of pretax employee benefits (health insurance, vison, etc.) I tried to use "other not listed" as the drop down box as I have in all years past and it keeps giving me an error when I go to the federal review. I am filing in NY as well. There are no other options that fit and the ones that would give me the error during review. I am not sure how to get this to go through. Is there an error right now in the software? Help!?

Re: W-2 Box 14 Input Issues During Review

LindaS5247 — Mon, 27 Jan 2025 15:48:37 GMT

There are no known errors regarding this issue. Make sure that all three boxes for line 14 have entries for your W-2.

"Other - not classified" is the correct "Category" to use.

If you have added any additional boxes to item 14 and they are blank, delete them.

In general, Box 14 contains informational items that don't affect your taxes. Turbo Tax will determine if your Box 14 item affects your taxes.

TurboTax may be just asking you to review the entry, and if that is the case you can just indicate that the entry is correct.

You should be able to continue on through your screens to your final review page. If it gives you an error code during final review you can come back here and indicate what your error message is so we can look into it further and resolve your issue.

Your can try clearing your cache and cookies, and you can also try deleting and reentering your Form W-2.

Click here for additional information on Box 14 of your Form W-2.

Re: W-2 Box 14 Input Issues During Review

Robb315 — Thu, 30 Jan 2025 16:26:31 GMT

Getting the same problem. Wants me to report my Pretax Health category as 414 instead of other. Very annoying.

Re: W-2 Box 14 Input Issues During Review

Robb315 — Thu, 30 Jan 2025 16:28:31 GMT

WRONG! The program won't accept other in the review. It wants to change my pretax health to "414" instead of "Other" Won't let me efile because of this.

Re: W-2 Box 14 Input Issues During Review

BillM223 — Thu, 30 Jan 2025 16:34:53 GMT

kbiagiotti:

You say your W-2 has "PRETAX $11,000 ". Where does this appear on your W-2? Does it appear on Box 14?

Then you say that when you choose "Other not listed" as the Category, you get an error in the Federal Review. What is the error?

Robb315:

Who wants you to report your Pretax Health category as 414 instead of other? TurboTax? What is the exact message, and where does this message appear?

Re: W-2 Box 14 Input Issues During Review

Robb315 — Thu, 30 Jan 2025 17:40:53 GMT

Yes. TurboTax wants me to change the category from other to 414. Just spent an hour on the phone with support and they couldn’t figure it out either.

Re: W-2 Box 14 Input Issues During Review

Robb315 — Thu, 30 Jan 2025 17:41:47 GMT

It comes up as an error when it does its review.

Re: W-2 Box 14 Input Issues During Review

BillM223 — Thu, 30 Jan 2025 17:47:13 GMT

Yes, but WHAT is the error?

And WHEN does TurboTax want you to change the category to 414? When you are entering the W-2? I don't recognize this description.

And also, WHERE does the "PRETAX $11,000 " appear? We need your help in answering our questions.

@Robb315

Re: W-2 Box 14 Input Issues During Review

Robb315 — Thu, 30 Jan 2025 17:55:03 GMT

I just jumped on the other guys thread. Mine says pretax health $2971 and I selected category ‘other’ The review after federal and the review right before it goes to file, comes up with ‘one detail to review’. That is where it wants me to change the category to 414. Says “NYS won’t allow description selected for the NY public employee retirement contribution code entered. To efile successfully you must choose either ‘NY IRC 414h subjected to ny tax’ or ‘NY IRC 414h ny tax exempt’ from the picklist.

Re: W-2 Box 14 Input Issues During Review

kbiagiotti — Thu, 30 Jan 2025 18:15:45 GMT

I tried deleting the W2 and I was still getting the error when I went to the review tab. I am still getting that this is an error but I can try and transmit the return still. I'm just not sure if it's going to bounce back for NY when I do. I will post an update once I click submit.

Re: W-2 Box 14 Input Issues During Review

kbiagiotti — Thu, 30 Jan 2025 18:18:45 GMT

It appears in box 14. It's made up of pre tax health items paid. I tried to submit but it keeps coming back. I'm debating if I should just delete the line entirely and file since it doesn't make a difference on the refund.

Re: W-2 Box 14 Input Issues During Review

kbiagiotti — Thu, 30 Jan 2025 18:22:04 GMT

I looked it up and it's related to pensions so I agree that would make no sense if ours is related to health. I was hoping it was a bug that would be fixed with an updated but doesn't look like it so far.

Re: W-2 Box 14 Input Issues During Review

Robb315 — Thu, 30 Jan 2025 18:22:12 GMT

It won’t let you efile NYS with this error I found on mine. I think it makes you print and send it in. Something has changed from last year because all of my box 14 items are the same and it worked then.

Re: W-2 Box 14 Input Issues During Review

kbiagiotti — Thu, 30 Jan 2025 18:23:47 GMT

I wonder if I wait a couple days if it's something that will be fixed so we can efile. I looked back at my previous years and they all have the same description too. So aggravating

Re: W-2 Box 14 Input Issues During Review

Robb315 — Thu, 30 Jan 2025 18:34:38 GMT

I called customer service and screen shared my return on the computer with them. Was on the phone an hour. Couldn’t figure anything out and they had no idea why it was happening.

Re: W-2 Box 14 Input Issues During Review

kbiagiotti — Thu, 30 Jan 2025 18:44:28 GMT

I responded to the experts in this message so I'm hoping that someone has an answer... 🤞🏻🤞🏻

Re: W-2 Box 14 Input Issues During Review

testdillon — Fri, 31 Jan 2025 01:44:52 GMT

hey where is your response?

Re: W-2 Box 14 Input Issues During Review

kbiagiotti — Fri, 31 Jan 2025 06:25:34 GMT

Unfortunately we haven't any any luck on this and there is no resolution yet. Hoping for an update

Re: W-2 Box 14 Input Issues During Review

kbiagiotti — Fri, 31 Jan 2025 06:28:00 GMT

Please let me know if something can be done to fix this. I tried all that you mentioned with no luck and it will not allow me to efile.

Re: W-2 Box 14 Input Issues During Review

kbiagiotti — Fri, 31 Jan 2025 06:30:27 GMT

Try going to page one of the thread. Nothing helpful yet