topic I don't know why I am being charged for a free file return. I don't have state taxes but it wont let me delete the state return portion. in Get your taxes done using TurboTax

I don't know why I am being charged for a free file return. I don't have state taxes but it wont let me delete the state return portion.

k-kreckow — Wed, 28 Jan 2026 06:53:48 GMT

I looked and it said you can go to Tax Home and delete State return (nothing was entered because I don't have state tax) but there is no such ability to delete the state return.

Re: I don't know why I am being charged for a free file return. I don't have state taxes but it wont let me delete the state return portion.

DoninGA — Mon, 27 Jan 2025 14:32:59 GMT

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040. If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.

Go to this TurboTax website for the Free online edition - https://turbotax.intuit.com/personal-taxes/online/free-edition.jsp

Re: I don't know why I am being charged for a free file return. I don't have state taxes but it wont let me delete the state return portion.

jcapps2022 — Sat, 01 Feb 2025 23:16:07 GMT

I mean, thanks for sharing, but you didn't answer the question.

And for the record, having the same problem, and I DID clear and start over but nowhere along the way was I able to decline, delete or choose not to do the state forms.

The help topic swears there is a little trashcan you can click, but no. They changed the interface. No trashcan now.

Does ANYONE know how in 2025 to get rid of that State Tax Return???

Re: I don't know why I am being charged for a free file return. I don't have state taxes but it wont let me delete the state return portion.

DoninGA — Sat, 01 Feb 2025 23:26:16 GMT

@jcapps2022 See this TurboTax support FAQ for how to delete a state tax return when using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/delete-state-return-turbotax-online/L8v9awRbh_US_en_US?uid=m6mtlh2g

Re: I don't know why I am being charged for a free file return. I don't have state taxes but it wont let me delete the state return portion.

jcapps2022 — Sat, 01 Feb 2025 23:29:17 GMT

Hi Don.

Thanks, but as I said in my first post:

"The help topic swears there is a little trashcan you can click, but no. They changed the interface. No trashcan now. "

Re: I don't know why I am being charged for a free file return. I don't have state taxes but it wont let me delete the state return portion.

DoninGA — Sat, 01 Feb 2025 23:34:12 GMT

I just went to my online tax return and my state tax return does have a trash can symbol.

Have you paid the TurboTax account fees? If so you cannot delete the state return.

Re: I don't know why I am being charged for a free file return. I don't have state taxes but it wont let me delete the state return portion.

jcapps2022 — Sun, 02 Feb 2025 00:27:19 GMT

Okay, great, but k-kreckow and I both have the new interface when we open TurboTax and there is no trashcan. It looks nothing like what the help says. So I think you can stop trying to tell us what "should" be there, because the problem we are having is that IT IS NOT THERE with the new interface.

I have left TurboTax now. Trying Tax Slayer.

Re: I don't know why I am being charged for a free file return. I don't have state taxes but it wont let me delete the state return portion.

DoninGA — Sun, 02 Feb 2025 00:40:00 GMT

Well, this is what is presented when using my TurboTax online account with a state tax return.

Re: I don't know why I am being charged for a free file return. I don't have state taxes but it wont let me delete the state return portion.

Musical — Wed, 09 Apr 2025 14:42:51 GMT

Thank you DoninGA

Never would have figured it out without that screen shot.

I am adding the left menu to the screen shot to show people where EXACTLY this is. (Finding this, until your post) was so frustrating.)