topic Hmm, looks like we've hit a snag Error in Get your taxes done using TurboTax

Hmm, looks like we've hit a snag Error

Tasaico — Sun, 26 Jan 2025 16:05:35 GMT

In Desktop TurboTax Deluxe (running on MBP) get the "Hmm, looks like we've hit a snag” error message followed by “We recommend you revisit the last topic you were working on to make sure all your info's correct."

This error appears when trying to enter values in the “Personal Property Taxes” under “Cars and Other Things you own. Its like its stuck in a loop. All prior entries have been checked more than once.

Please review and provide solution.

Re: Hmm, looks like we've hit a snag Error

CatinaT1 — Mon, 27 Jan 2025 17:13:18 GMT

Here is an FAQ:

Why can I not enter my property taxes paid?

Re: Hmm, looks like we've hit a snag Error

Tasaico — Thu, 30 Jan 2025 15:12:39 GMT

Suggestion does not address issue it just reaffirms that there is an issue that needs to be resolved.

Please resolve and advise!

Re: Hmm, looks like we've hit a snag Error

lakekid1 — Sat, 07 Feb 2026 02:37:43 GMT

I have this same error when trying to update ANY entry on the Deductions and Credits form.

Re: Hmm, looks like we've hit a snag Error

MarilynG1 — Sat, 07 Feb 2026 18:43:43 GMT

The 'Hit a Snag' error suggests a connectivity issue. If you're using TurboTax Online, close the program, clear your Cache and Cookies and retry.

Here's How to Turn Off Anti-Virus Programs which may also help.

@lakekid1