topic It doesn't let me select a country when filing. What can I do in Get your taxes done using TurboTax

It doesn't let me select a country when filing. What can I do

alicanozcelik7 — Wed, 28 Jan 2026 07:06:43 GMT

Re: It doesn't let me select a country when filing. What can I do

MonikaK1 — Sun, 26 Jan 2025 02:02:29 GMT

Thank you for your valued feedback. We are aware of this issue and our developers are working hard to fix it.

[Edited 01/25/25|6:01pm PST]

@alicanozcelik7

Re: It doesn't let me select a country when filing. What can I do

alicanozcelik7 — Tue, 28 Jan 2025 12:42:03 GMT

@MonikaK1 oh thank god. So you mean when e-filing with a foreign address problem right? I am trying to file with a foreign address and when I got to the filing part it doesnt let me to select country to choose and click "confirm payment" . And when do you think it will be solved?

Re: It doesn't let me select a country when filing. What can I do

CatinaT1 — Tue, 28 Jan 2025 13:11:08 GMT

Here is an FAQ: Why am I unable to enter a US billing address when trying to pay?

Re: It doesn't let me select a country when filing. What can I do

alicanozcelik7 — Tue, 28 Jan 2025 16:49:49 GMT

That is irrelevant to what I had asked

Re: It doesn't let me select a country when filing. What can I do

CatinaT1 — Tue, 28 Jan 2025 16:54:50 GMT

There are a couple different errors in this area of selecting a country. It shows up in the a couple different areas that are not working. You can sign up for updates with the link in this FAQ.

Re: It doesn't let me select a country when filing. What can I do

alicanozcelik7 — Thu, 30 Jan 2025 01:28:22 GMT

So now it makes me choose only united states as country in the filing section. Is this going to be fixed? If yes when will it be? thank you.

Re: It doesn't let me select a country when filing. What can I do

MarilynG1 — Thu, 06 Feb 2025 18:39:16 GMT

If you have entered your Foreign Address in the Personal Info section, you need to enter a US address (related to a US bank/credit card) in the FILE section, for billing/refund purposes.

Choose US and enter the US Address associated with the account you wish to use for Billing or Refund (direct deposit).

If you're using TurboTax Online, close the program, clear your Cache and Cookies and return to the FILE section.

Here's more info on Filing with a Foreign Address.

@alicanozcelik7