topic Turbotax hangs after asking if there was non-deductable contributions. in Get your taxes done using TurboTax

Turbotax hangs after asking if there was non-deductable contributions.

dblchou — Thu, 23 Jan 2025 08:35:15 GMT

Re: Turbotax hangs after asking if there was non-deductable contributions.

dblchou — Thu, 23 Jan 2025 08:37:34 GMT

That should be non-deductable IRA contributions.

Re: Turbotax hangs after asking if there was non-deductable contributions.

CatinaT1 — Thu, 23 Jan 2025 18:13:51 GMT

You can try these steps to resolve if you are using the online version:

Clearing your Cache and Cookies
Using a different browser
Opening an Incognito Window

Re: Turbotax hangs after asking if there was non-deductable contributions.

dblchou — Thu, 23 Jan 2025 22:01:31 GMT

I am using the desktop version so that won't work.

Re: Turbotax hangs after asking if there was non-deductable contributions.

MarilynG1 — Mon, 27 Jan 2025 20:25:04 GMT

This issue is being looked at currently. In my desktop test return, the Continue button did hang for several tries, but eventually the screen Let's Find Your IRA Basis opened.

A workaround would be to make your entry directly on the IRA Contributions Worksheet in FORMS Mode.

@dblchou

Re: Turbotax hangs after asking if there was non-deductable contributions.

baldietax — Mon, 27 Jan 2025 20:27:10 GMT

keep clicking continue and you will get thru it. current theory is it's stuck in a loop and takes the same number of times clicking continue as you have input 1099-R's

Re: Turbotax hangs after asking if there was non-deductable contributions.

VolvoGirl — Mon, 27 Jan 2025 20:30:56 GMT

@dblchou Yes you need to keep clicking in the Continue box. You have to click the number of times for the number of 1099R forms that you entered.

1/21/25 There is a new FAQ for this. You can sign up for updates.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/form-1099-r/nondeductible-contributions-ira-question-repeating/L2eQjh0kU_US_en_US