topic Cannot confirm payment. in Get your taxes done using TurboTax

Cannot confirm payment.

camilojur — Wed, 22 Jan 2025 23:55:54 GMT

I cannot proceed to confirm payment on the last part of the filling process, the slot for selecting a counrty doesnt let me write or select any option, therefore i cant continue with the payment.

Re: Cannot confirm payment.

xmasbaby0 — Thu, 23 Jan 2025 00:11:08 GMT

Maybe you are waiting for some forms. Click Review to see if you are missing some forms needed in order to e-file.

Many federal and state forms are not yet available. Check here for form availability. The dates are subject to change.

Tax form availability tool,

Be patient.

IF you e-file now, your return will go into “pending” until the IRS starts to accept/reject returns in late January. You cannot make any changes while the return is on the server. The IRS will start to accept/reject 2024 e-files on January 29. And….a state return cannot be accepted until after the IRS accepts your federal return.

Re: Cannot confirm payment.

camilojur — Thu, 23 Jan 2025 15:25:58 GMT

thank you for your reply & help.

Although it doesnt seem i have any pending forms, after cheking the review section everything seems correct and filled. Could it be an error of the web platform?

Re: Cannot confirm payment.

CatinaT1 — Thu, 23 Jan 2025 15:29:38 GMT

Can you please confirm for me - Is this where you were having issues? Were you able to re-run the review and the error was not there?

@camilojur

Re: Cannot confirm payment.

camilojur — Thu, 23 Jan 2025 15:34:16 GMT

Hi there.

Yes thats where i come to a stop, i doesnt let me select any option.

I even started the whole tax filling again and when i get to that point it just doesnt work.

I did re run the review, didnt work

thank you for your help.

Re: Cannot confirm payment.

camilojur — Sat, 25 Jan 2025 16:31:22 GMT

Hi there.

Yes thats where i come to a stop, i doesnt let me select any option.

I even started the whole tax filling again and when i get to that point it just doesnt work.

I did re run the review, didnt work

thank you for your help.

Re: Cannot confirm payment.

AnnetteB6 — Sun, 26 Jan 2025 14:05:16 GMT

The experience you described has been reported and is currently being addressed.

@camilojur

Re: Cannot confirm payment.

dutchbob — Sat, 15 Mar 2025 19:09:31 GMT

Had the same problem. I switched to using a different computer and it worked