topic Re: login problems in Get your taxes done using TurboTax

login problems

ganovim1 — Sun, 19 Jan 2025 03:14:01 GMT

Hi I am having issues with login on my pc with turbo tax 2024 i put in the username and password and then it takes me back to the login screen

CatinaT1 — Mon, 20 Jan 2025 14:02:41 GMT

Try closing TurboTax, clearing your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

If you need help accessing your account, see this FAQ: Access your TurboTax Account

ganovim1 — Mon, 20 Jan 2025 14:45:37 GMT

thanks a as I wrote I am using my pc any other suggestions

CatinaT1 — Mon, 20 Jan 2025 14:52:09 GMT

ganovim1 — Mon, 20 Jan 2025 14:58:49 GMT

thank you no it did not help evrytime i login i put in my username and password and then it takes me back to the login screen

CatinaT1 — Mon, 20 Jan 2025 15:00:54 GMT

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service