topic I received the IP PIN number but do not see where I should enter it?... in Get your taxes done using TurboTax

I received the IP PIN number but do not see where I should enter it?...

mivankiv59 — Tue, 03 Feb 2026 06:07:02 GMT

when I started applying there was a question "If I have IP PIN", at that time I didn't have it. I just received my PIN and would like tp enter it. How can I do it now?

Re: I received the IP PIN number but do not see where I should enter it?...

DoninGA — Sun, 19 Jan 2025 15:18:31 GMT

To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

Re: I received the IP PIN number but do not see where I should enter it?...

Hari Baskaran — Wed, 22 Jan 2025 21:10:42 GMT

I have 6 digit number but am not able to enter 6 digit number it takes only 5 digits

Re: I received the IP PIN number but do not see where I should enter it?...

DoninGA — Wed, 22 Jan 2025 21:13:59 GMT

@Hari Baskaran wrote:

I have 6 digit number but am not able to enter 6 digit number it takes only 5 digits

To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

Re: I received the IP PIN number but do not see where I should enter it?...

Hari Baskaran — Thu, 23 Jan 2025 18:49:59 GMT

I got the IP PIN but when I enter it it allows me to enter only 5 digits but my IP PIN has 6 digits

I went to the forms, and it takes 6 digits I went back to step-by-step, and its showed only 5 digits

I went to file e-file got rejected .

Re: I received the IP PIN number but do not see where I should enter it?...

Hari Baskaran — Thu, 23 Jan 2025 18:52:33 GMT

sorry i got it Thank you so much for your help

Re: I received the IP PIN number but do not see where I should enter it?...

daviswhit — Sat, 25 Jan 2025 19:21:18 GMT

where do I find the other tax situation button?

Re: I received the IP PIN number but do not see where I should enter it?...

DoninGA — Sat, 25 Jan 2025 19:22:08 GMT

To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

Re: I received the IP PIN number but do not see where I should enter it?...

daviswhit — Sat, 25 Jan 2025 19:25:58 GMT

Where is the other situation button?

Re: I received the IP PIN number but do not see where I should enter it?...

DoninGA — Sat, 25 Jan 2025 19:36:20 GMT

@daviswhit wrote:

Where is the other situation button?

You have to be using the 2024 TurboTax online editions and entering some information for the links on the left side of the online program screen to be displayed.

Under the Federal link is the Other Tax Situations link -

Re: I received the IP PIN number but do not see where I should enter it?...

daviswhit — Sat, 25 Jan 2025 19:49:49 GMT

It's located in the 3rd box over called PERSONAL and the 3rd box over called other tax situations.

Re: I received the IP PIN number but do not see where I should enter it?...

DoninGA — Sat, 25 Jan 2025 19:58:08 GMT

@daviswhit It would have been helpful if you mentioned that you are using the TurboTax desktop editions so the correct answer could be given.

Re: I received the IP PIN number but do not see where I should enter it?...

Thomas sr — Wed, 12 Feb 2025 22:37:45 GMT

436609

Re: I received the IP PIN number but do not see where I should enter it?...

CatinaT1 — Wed, 12 Feb 2025 22:38:44 GMT

Here are two ways to navigate to the section to enter the 6 digit IP PIN:

Log in and open your return ("Take me to my return")
Once the return is open, then go to the Federal Taxes tab.
Subtab Other Tax Situations
Scroll down to Other Return Info.
Choose Identity Protection PIN and Start (or Revisit.)
Next screen asks: "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?"

Or another way:

Open your return if not already open. ("Take me to my return.")
Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS.
In the Tools window choose TOPIC SEARCH.
Enter IP PIN without quotes.
In the selection list highlight IP PIN and click GO.
Next screen asks: "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?"

Re: I received the IP PIN number but do not see where I should enter it?...

Thomas sr — Thu, 13 Feb 2025 12:32:46 GMT

436609

Re: I received the IP PIN number but do not see where I should enter it?...

DoninGA — Thu, 13 Feb 2025 12:53:37 GMT

@Thomas sr wrote:

436609

To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

Re: I received the IP PIN number but do not see where I should enter it?...

paulspalce993 — Thu, 13 Feb 2025 14:57:26 GMT

Turbo tax only allows for a 5 digit PIN. The government PIN is 6 digits --- what do I need to do. The IRS has already rejected my return for the PIN. Also my wife's PIN is only 5 digits the same one we have used for years

Re: I received the IP PIN number but do not see where I should enter it?...

CatinaT1 — Thu, 13 Feb 2025 14:59:56 GMT

Here are two ways to navigate to the section to enter the 6 digit IP PIN:

Log in and open your return ("Take me to my return")
Once the return is open, then go to the Federal Taxes tab.
Subtab Other Tax Situations
Scroll down to Other Return Info.
Choose Identity Protection PIN and Start (or Revisit.)
Next screen asks: "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?"

Or another way:

Open your return if not already open. ("Take me to my return.")
Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS.
In the Tools window choose TOPIC SEARCH.
Enter IP PIN without quotes.
In the selection list highlight IP PIN and click GO.
Next screen asks: "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?"

The IP Pin will change each and every year. This is an Identity Protection Pin.

You can get an Identity Protection pin here, or if you lost your IP PIN, you can go here to Retrieve IP PIN.

Here's how you can fix a reject:

Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection.

Note: Not all rejections will have explicit guides to fix the information. You’ll need to navigate to the program area to address the cause of the rejection.

Time-saving Tip: If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. This article will give you instruction on how to print and mail your return.

Additional reject instruction here.

Re: I received the IP PIN number but do not see where I should enter it?...

goofy1945 — Sun, 16 Feb 2025 18:26:08 GMT

The IP-PIN window only allows a 5-digit number, but the IP-PIN I received a 6-digit IP-PIN from the IRS, and it will not fit in the TURBO TAX IP-PIN window; what do I do?

Re: I received the IP PIN number but do not see where I should enter it?...

DoninGA — Sun, 16 Feb 2025 18:29:00 GMT

@goofy1945 wrote:

The IP-PIN window only allows a 5-digit number, but the IP-PIN I received a 6-digit IP-PIN from the IRS, and it will not fit in the TURBO TAX IP-PIN window; what do I do?

To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button