topic Re: Mutiple clicks on continue to exit 1099R section in Get your taxes done using TurboTax

Mutiple clicks on continue to exit 1099R section

Bailey7557 — Fri, 17 Jan 2025 19:34:56 GMT

I have to mouse click "Continue" 3 times on the last question entering 1099R documents before I am returned to the Income Screen. The number of times I have to click is coincidentally the same number of 1099R's entered, albeit this final question ("Any Nondeductible Contributions to ???'s IRA?") only applies to one of the 1099R forms. All seems okay after the extra mouse clicks but don't think this is the correct behavior. Is there a program bug?

Re: Mutiple clicks on continue to exit 1099R section

Bailey7557 — Fri, 17 Jan 2025 19:41:14 GMT

I should have included this is for Turbo Tax 2024 Deluxe - Windows Desktop Version.

Re: Mutiple clicks on continue to exit 1099R section

VolvoGirl — Fri, 17 Jan 2025 19:50:10 GMT

Yes my Windows Desktop is the same way. Takes many clicks. Seems you have to click in the left side of the box.

Re: Mutiple clicks on continue to exit 1099R section

Bailey7557 — Fri, 17 Jan 2025 20:18:30 GMT

@VolvoGirl, does the number of clicks to continue = the number of 1099R forms you have entered? Mine does. For a test, I deleted a form so I had 2 forms and it took 2 clicks to continue. Must be a bug.

Re: Mutiple clicks on continue to exit 1099R section

VolvoGirl — Fri, 17 Jan 2025 20:35:01 GMT

I haven’t check to see. Interesting thought.

Re: Mutiple clicks on continue to exit 1099R section

SteamTrain — Sat, 18 Jan 2025 15:34:41 GMT

Yeah

I just went thru one....a bunch of clicks for 5, make-believe1099-R forms. Only 2 were IRAs.

Desktop Premier, Windows. (At least it does when answering NO to the keeping track question)

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....maybe it was from the last software update, don't recall it happening before...but I haven't dealt with the 1099-R forms much recently.

Re: Mutiple clicks on continue to exit 1099R section

SteamTrain — Sat, 18 Jan 2025 15:34:12 GMT

But my regular file with No IRA 1099-R forms didn't have any extra clicks

...of course it didn't have to ask about keeping track of non-deductible questions for any of those in the first place.

On the test file with 2 IRAs, 3 other pension 1099-R forms and 5? clicks, I thought that the program had frozen. (At least it does when answering NO to the keeping track question)

Re: Mutiple clicks on continue to exit 1099R section

Bailey7557 — Fri, 17 Jan 2025 22:57:39 GMT

@SteamTrain, Your second post describes exactly what happens to me. Yes you need an IRA to get that last screen, and then a click for each 1099R entered. I thought the program was hung too at first. This happened to me before the recent update. I just got some 1099R's to enter that took me to this section a few days ago. Maybe someone from TurboTax will see this and put in a bug report.

Re: Mutiple clicks on continue to exit 1099R section

SteamTrain — Sat, 18 Jan 2025 15:33:21 GMT

Sheesh...just confirmed it happens in the "Online" software too.

For Two Pensions....i.e one 1099-R for Husband, and one 10990-R for spouse.

The one IRA 1099-R for Husband

The question about having kept track of non-deductible contributions to the IRA gets repeated 3 times, even though one pension 1099-R is assigned to spouse. (At least it does when answering NO)

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@xmasbaby0 @Opus 17 @DoninGA

Anyone report this to moderators?? This can cause some chaos.

Re: Mutiple clicks on continue to exit 1099R section

xmasbaby0 — Sat, 18 Jan 2025 15:35:08 GMT

@SteamTrain I posted this thread to the Mods.

Re: Mutiple clicks on continue to exit 1099R section

SteamTrain — Sat, 18 Jan 2025 15:36:03 GMT

@xmasbaby0 Thanks

Re: Mutiple clicks on continue to exit 1099R section

Bailey7557 — Sat, 18 Jan 2025 19:42:00 GMT

@SteamTrain, thanks for posting to the mods. I was only hoping TT employees might be monitoring the community ...

Re: Mutiple clicks on continue to exit 1099R section

Bailey7557 — Thu, 30 Jan 2025 15:25:01 GMT

This issue is resolved as of the 1/30/25 TT updates.

Thank you to all that replied.