topic I signed up for and paid for turbo tax. I printed the receipt. I did not download the app or record the access number. How do I get it or do I dispute with credit card? in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/i-signed-up-for-and-paid-for-turbo-tax-i-printed-the-receipt-i-did-not-download-the-app-or-record/01/3421447#M1262343 Tue, 03 Feb 2026 06:29:50 GMT crates100 2026-02-03T06:29:50Z I signed up for and paid for turbo tax. I printed the receipt. I did not download the app or record the access number. How do I get it or do I dispute with credit card? https://ttlc.intuit.com/community/taxes/discussion/i-signed-up-for-and-paid-for-turbo-tax-i-printed-the-receipt-i-did-not-download-the-app-or-record/01/3421447#M1262343 Tue, 03 Feb 2026 06:29:50 GMT https://ttlc.intuit.com/community/taxes/discussion/i-signed-up-for-and-paid-for-turbo-tax-i-printed-the-receipt-i-did-not-download-the-app-or-record/01/3421447#M1262343 crates100 2026-02-03T06:29:50Z Re: I signed up for and paid for turbo tax. I printed the receipt. I did not download the app or record the access number. How do I get it or do I dispute with credit card? https://ttlc.intuit.com/community/taxes/discussion/re-i-signed-up-for-and-paid-for-turbo-tax-i-printed-the-receipt-i-did-not-download-the-app-or-record/01/3421455#M1262346 <P>See this TurboTax support FAQ for the license code -&nbsp;<A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license-code/L4GHDgGpr_US_en_US?uid=m5ygyjas" target="_blank">https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license-code/L4GHDgGpr_US_en_US?uid=m5ygyjas</A></P> <P>&nbsp;</P> <P>When you have the license code go to this TurboTax website to download the software you purchased -&nbsp;<A href="https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/" target="_blank">https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/</A></P> Wed, 15 Jan 2025 22:25:36 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-signed-up-for-and-paid-for-turbo-tax-i-printed-the-receipt-i-did-not-download-the-app-or-record/01/3421455#M1262346 DoninGA 2025-01-15T22:25:36Z Re: I signed up for and paid for turbo tax. I printed the receipt. I did not download the app or record the access number. How do I get it or do I dispute with credit card? https://ttlc.intuit.com/community/taxes/discussion/re-i-signed-up-for-and-paid-for-turbo-tax-i-printed-the-receipt-i-did-not-download-the-app-or-record/01/3423921#M1263305 <P>Thanks for the response, I found the info. in my e-mail junk folder (duh?). Great to have the response though !</P> Sat, 18 Jan 2025 15:54:02 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-signed-up-for-and-paid-for-turbo-tax-i-printed-the-receipt-i-did-not-download-the-app-or-record/01/3423921#M1263305 crates100 2025-01-18T15:54:02Z