topic Re: can not load progran in Get your taxes done using TurboTax

can not load progran

lneiswender — Tue, 03 Feb 2026 06:54:08 GMT

2024 Program will not load. Small blue screen comes on and goes immediately to Turbo Tax Error. No additional info.

Re: can not load progran

CatinaT1 — Mon, 13 Jan 2025 21:50:28 GMT

Some previous issues have been resolved. Please let us know if you continue with the problem.

Re: can not load progran

lneiswender — Mon, 13 Jan 2025 23:30:13 GMT

Downloaded new file same results Small blue screen immediately goes to "Turbo Tax Error" screen. Screen has no additional info on what error is or could be. Program files are visibly loaded on computer but still cannot load program.

Lee

[email address removed]

[phone number removed]

Re: can not load progran

CatinaT1 — Mon, 13 Jan 2025 23:31:59 GMT

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service