topic TurboTax Deluxe 2024 on Mac not allow entry of Social Security income in Get your taxes done using TurboTax

TurboTax Deluxe 2024 on Mac not allow entry of Social Security income

jdw27x — Fri, 10 Jan 2025 23:42:54 GMT

If I select Social Security Benefits in the Topic List, it just takes me directly to the next entry "Canadian Registered Retirement Plans." Is this a bug or just that it is not ready yet in the 2024 product?

Re: TurboTax Deluxe 2024 on Mac not allow entry of Social Security income

VolvoGirl — Fri, 10 Jan 2025 23:48:20 GMT

Did you transfer from last year?

If you can't enter your Social Security in the boxes try deleting the form. See this thread for things to try. There are posts for 2023 at the end

https://ttlc.intuit.com/community/retirement/discussion/i-keep-attempting-to-enter-both-my-spouse-and-my-ssa-1099-sm-but-turbo-tax-won-t-let-me-enter-any/00/1427062

In the box with $0 income double-click in that box and a Supporting Details window should open where you can enter the correct amount. Or highlight the box and use Ctrl + I to open the Supporting Details window

Re: TurboTax Deluxe 2024 on Mac not allow entry of Social Security income

jdw27x — Fri, 10 Jan 2025 23:54:39 GMT

Thanks, but it is just not there. If I am on the Wages and Info tab and click update button on the row "Social Security (SSA-1099, RRB-1099) then page just refreshes and does not take me to the place to enter the info.

Re: TurboTax Deluxe 2024 on Mac not allow entry of Social Security income

VolvoGirl — Fri, 10 Jan 2025 23:56:47 GMT

Try going into Forms mode and find the Social Security worksheet. Try deleting it there.

Re: TurboTax Deluxe 2024 on Mac not allow entry of Social Security income

jdw27x — Sat, 11 Jan 2025 15:58:59 GMT

Thanks, but they still need to fix the Easy Step / Topic List / Social Security Benefits.

How does one report a bug to Intuit?

Re: TurboTax Deluxe 2024 on Mac not allow entry of Social Security income

DavidAC1 — Mon, 13 Jan 2025 16:52:22 GMT

I agree. The same issue happens in Turbotax Premier on Windows 11. Intuit should fix this right away.

Re: TurboTax Deluxe 2024 on Mac not allow entry of Social Security income

yattr — Mon, 27 Jan 2025 23:01:16 GMT

Still not working correctly! But going to the form directly does work.

This has to be the most bug encumbered version yet!