topic You're not connected to the Internet in Get your taxes done using TurboTax

You're not connected to the Internet

mppatelboise — Fri, 10 Jan 2025 22:37:23 GMT

I am trying to activate my installation of TurboTax Premier 2024, with TrendMicro Security turned off, and "https://*.intuit.com" added in my trusted sites. All I am getting is the message in the subject of this thread, i.e., "You're not connected to the Internet".

For all intents and purposes, as validated by this connection which allows me to post this message, I am connected to the internet, and receive all authorization coded by email from Intuit.

At this stage, I am wondering if Intuit can provide the necessary technical help to fix this.

Re: You're not connected to the Internet

SteamTrain — Sat, 11 Jan 2025 00:12:06 GMT

@mppatelboise

In other threads, folks have found out that there IS a problem with the TTX servers for the activation code.

Some got thru later some haven't....could be spotty until that server is fully fixed....but it is being worked on.

Should be fixed by tomorrow, so wait until then to try again.

Re: You're not connected to the Internet

xmasbaby0 — Sat, 11 Jan 2025 00:25:37 GMT

A mod just said it is now fixed.....

Re: You're not connected to the Internet

riteshisthebest — Mon, 13 Jan 2025 16:21:35 GMT

I am still facing this issue. Been trying for the last 24 hours. Ran as adminstrator too.