topic TurboTax desktop version activation screen says no internet in Get your taxes done using TurboTax

TurboTax desktop version activation screen says no internet

katieandadi — Fri, 10 Jan 2025 22:10:03 GMT

Can't figure out why TurboTax desktop version says no internet on the activation screen. Tried different wifi connection, turning off firewall, running as administrator, etc. but nothing is working. Is it a bug in the software? Seems like many others facing this issue right now...

Re: TurboTax desktop version activation screen says no internet

benlkj — Fri, 10 Jan 2025 22:44:26 GMT

Same issue here, trying to activate TT 2024 Premier on Win 11, this is ridiculous, so many people have the same issue, it looks like the issue is at the Intuit server side (connection timeout). They need to fix this ASAP, probably start selling the product before their system is ready to accept connection.

Re: TurboTax desktop version activation screen says no internet

SteamTrain — Sat, 11 Jan 2025 00:11:32 GMT

@katieandadi

In other threads, folks have found out that there IS a problem with the TTX servers for the activation code.

Some got thru later some haven't....could be spotty until that server is fully fixed....but it is being worked on.

Should be fixed by tomorrow, so wait until then to try again.

Re: TurboTax desktop version activation screen says no internet

leowaner — Mon, 12 Jan 2026 14:50:13 GMT

Obviously I have internet access or I couldn't write and send this note!!!

Purchased the Premier TT at Costco....but never even get a chance to validate with the activation code....

Mac Sequoia 15.7.3

Leo