topic TurboTax still buggy in Get your taxes done using TurboTax

TurboTax still buggy

dchood — Mon, 06 Jan 2025 03:25:53 GMT

TurboTax 2024 will not install. Claims says something went wrong during install. I uninstalled it... re-booted the computer and tried again. Same problem. This software is not ready.... should have waited until late February to download it . Running windows 10. Had this same problem last year. Previous years 2015 thru 2022 I had no issues and it worked great. I installed the previous versions in late February with no issues. Again... this version is not ready. MalwareBytes and Norton were uninstalled and the computer re-booted before this install. My other 22 programs run flawlessly with MB and Norton.

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Re: TurboTax still buggy

Bsch4477 — Mon, 06 Jan 2025 03:57:40 GMT

Repair of Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33810 did the trick for me. I did not have to uninstall/reinstall

My steps

Control Panel

Programs and featuers

Scroll down to the Microsoft Redistributable and highlight

Select Change up towards the top and then repair.

Re: TurboTax still buggy

mesquitebean — Mon, 06 Jan 2025 04:05:05 GMT

@ dchood wrote:
TurboTax 2024 will not install. Claims says something went wrong during install.

There wasn't a more-descriptive error message or error code? Some people have had missing or old version of MS Visual C++ as @ Bsch4477 mentions. See his 2 comments for more info.

Re: TurboTax still buggy

Bsch4477 — Mon, 06 Jan 2025 03:59:51 GMT

don't see an option to "Repair" the VC++ Redistributable (I also had 14.40.33810), so I downloaded and installed the latest version (14.42) from https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 and that fixed the problem.