https://ttlc.intuit.com/community/taxes/discussion/i-need-to-reinstall-2023-on-new-computer-before-loading-2024-it-is-missing-from-the-list-of-previous/01/3414075#M1258896 Where do I find it? I have an installation key. Tue, 03 Feb 2026 07:07:38 GMT adrienneheesen 2026-02-03T07:07:38Z https://ttlc.intuit.com/community/taxes/discussion/i-need-to-reinstall-2023-on-new-computer-before-loading-2024-it-is-missing-from-the-list-of-previous/01/3414075#M1258896 Where do I find it? I have an installation key. Tue, 03 Feb 2026 07:07:38 GMT https://ttlc.intuit.com/community/taxes/discussion/i-need-to-reinstall-2023-on-new-computer-before-loading-2024-it-is-missing-from-the-list-of-previous/01/3414075#M1258896 adrienneheesen 2026-02-03T07:07:38Z https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-reinstall-2023-on-new-computer-before-loading-2024-it-is-missing-from-the-list-of/01/3414084#M1258901 <P>Sign onto your download account -&nbsp;<A href="https://accounts.intuit.com/app/sign-in?app_group=TurboTaxDesktop&amp;asset_alias=Intuit.platform.commercewidgets.checkoutexperience&amp;redirect_uri=https%3A%2F%2Fshopping.turbotax.intuit.com%2Funified%2Fdownloads%2Fmyaccounts%3Froute%3DMYACCOUNTS%26cgcview%3Ddownloads" target="_blank">https://accounts.intuit.com/app/sign-in?app_group=TurboTaxDesktop&amp;asset_alias=Intuit.platform.commercewidgets.checkoutexperience&amp;redirect_uri=https%3A%2F%2Fshopping.turbotax.intuit.com%2Funified%2Fdownloads%2Fmyaccounts%3Froute%3DMYACCOUNTS%26cgcview%3Ddownloads</A></P> Sat, 04 Jan 2025 16:03:22 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-reinstall-2023-on-new-computer-before-loading-2024-it-is-missing-from-the-list-of/01/3414084#M1258901 DoninGA 2025-01-04T16:03:22Z https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-reinstall-2023-on-new-computer-before-loading-2024-it-is-missing-from-the-list-of/01/3415637#M1259588 <P><SPAN>Answer was helpful to finding where to access previous year software but when I enter licence code, I get this message...</SPAN></P><P>&nbsp;</P><P><SPAN>'Whoops! We hit a snag loading your data. Please try again.'</SPAN></P><P>&nbsp;</P><P><SPAN>This had happened several times now. Not sure what to do next.</SPAN></P><P>&nbsp;</P> Tue, 07 Jan 2025 19:30:36 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-reinstall-2023-on-new-computer-before-loading-2024-it-is-missing-from-the-list-of/01/3415637#M1259588 adrienneheesen 2025-01-07T19:30:36Z https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-reinstall-2023-on-new-computer-before-loading-2024-it-is-missing-from-the-list-of/01/3415711#M1259621 <P><a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/5646901">@adrienneheesen</a>&nbsp;</P> <P>You will have to contact TurboTax support for assistance with this problem.&nbsp;</P> <P><BR />See this TurboTax support FAQ for contacting support - <A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm" target="_blank">https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm</A></P> <P><BR />Support can also be reached by messaging them on these pages <A href="https://www.facebook.com/turbotax/" target="_blank">https://www.facebook.com/turbotax/</A> and <A href="https://twitter.com/TeamTurboTax" target="_blank">https://twitter.com/TeamTurboTax</A></P> Tue, 07 Jan 2025 20:57:24 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-need-to-reinstall-2023-on-new-computer-before-loading-2024-it-is-missing-from-the-list-of/01/3415711#M1259621 DoninGA 2025-01-07T20:57:24Z