topic HI. I just logged into turbotax on my ipad and it’s up to date with its ios software version, but the ‘account’ choice under settings isn’t responding. in Get your taxes done using TurboTax

HI. I just logged into turbotax on my ipad and it’s up to date with its ios software version, but the ‘account’ choice under settings isn’t responding.

will-charlesworth2 — Wed, 11 Feb 2026 10:58:47 GMT

Re: HI. I just logged into turbotax on my ipad and it’s up to date with its ios software version, but the ‘account’ choice under settings isn’t responding.

xmasbaby0 — Mon, 30 Dec 2024 00:41:23 GMT

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

Re: HI. I just logged into turbotax on my ipad and it’s up to date with its ios software version, but the ‘account’ choice under settings isn’t responding.

will-charlesworth2 — Wed, 05 Feb 2025 16:59:47 GMT

Neither of the links worked.

I’m too disquieted with TT this year!

I’ve filled my taxes with them the past two years at least, had no problems using iOS and now I’m getting these random new technical problems!

I’m choosing a different app to do my taxes this year.

Plus these notifications that I keep getting badges for community participation are irritating.

Re: HI. I just logged into turbotax on my ipad and it’s up to date with its ios software version, but the ‘account’ choice under settings isn’t responding.

xmasbaby0 — Wed, 05 Feb 2025 17:07:16 GMT

You have to access your own account and/or print it for yourself using exactly the same account and user ID that you used when you prepared the return.

https://myturbotax.intuit.com/

Start a 2024 return online and enter some personal information so that the menu on the left opens up and lets you access your past year returns.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

Account Recovery