topic Can't enter property tax payments! in Get your taxes done using TurboTax

Can't enter property tax payments!

ppppppratriotictaxpayer — Thu, 26 Dec 2024 02:41:03 GMT

I am being offered a new entry so that I can report the issue to experts...

When I try to enter my property tax payments, TurboTax Deluxe [desktop, Mac] offers me the options:

"Skip for now" or a pencil icon "Enter info".

If I choose "Enter info", TurboTax immediately returns to the Deductions and Credits level.

I can't enter anything.

Fix this please!

Re: Can't enter property tax payments!

rjs — Thu, 26 Dec 2024 03:04:48 GMT

Who is offering you a "new entry"?

Did you try the suggestions in the replies to your earlier post of the same question?

Please don't post multiple questions about the same issue. When information is scattered in multiple threads it's confusing and hard to follow, and hard to see the whole picture. If you want to add more information or post a follow-up question, add a reply to your original question.

If you wish, you can call TurboTax support about the problem. You do not need a separate post in order to call.

Re: Can't enter property tax payments!

ppppppratriotictaxpayer — Thu, 26 Dec 2024 03:12:33 GMT

Thank you for the link to the phone number, rjs!

I would never have found it!

When I tried to look at my first entry, the website offered me the option of posting an entry for "experts", so I tried to do that.

As you can see by my second post, the answers offered to me were of no value.

I am not on Windows. I always update TurboTax to the lastest (as it offers to do) whenever I start it up.

Thank you for your help!

Re: Can't enter property tax payments!

Annandale — Tue, 07 Jan 2025 21:40:44 GMT

I having the same issue as well, where I am unable to enter property tax information and when I click "Enter Info" it takes me back to the main deduction and credit screen

Re: Can't enter property tax payments!

309j4gr9540yg — Thu, 09 Jan 2025 15:25:37 GMT

Same problem, clicking on "Enter Info" returns me to the Deductions and Credit Page.

Program is updated every time I begin. This is occurring as of Jan 9, 2025

Re: Can't enter property tax payments!

ppppppratriotictaxpayer — Sat, 11 Jan 2025 21:07:02 GMT

The TurboTax update (macOS) on Jan 10 fixed the issue.

My normal process is to use the "early" release of TurboTax to do a final tax estimate before the end of the year, but the 2024 early release was NOT functional.

The property tax failure was not the only deficiency. It would not allow me to enter a pension distribution amount. It said that I need to wait until Jan 11 and download the amount directly from my fund!

I canceled my subscription to the early release. There is no benefit.

Re: Can't enter property tax payments!

309j4gr9540yg — Sun, 12 Jan 2025 20:35:54 GMT

Jan 11 & I still have the problem, but I'm on a PC. Win Version 024.000.0269.

Re: Can't enter property tax payments!

309j4gr9540yg — Sun, 12 Jan 2025 02:10:18 GMT

Wow, the board software interpreted the Win version number I posted as a phone number and removed it! If Intuit can do that, they can fix this problem!!

Win Version

024.

000.

0269

Re: Can't enter property tax payments!

richcrall — Mon, 13 Jan 2025 00:51:09 GMT

Same Issue with WIN10, latest TT updates.

Re: Can't enter property tax payments!

MCCOP — Mon, 13 Jan 2025 17:15:44 GMT

I had the same problem! My work around was by going to forms and entering the information on the Schedule A. It worked and now my property tax shows on my deduction page!

Re: Can't enter property tax payments!

MCCOP — Mon, 13 Jan 2025 17:44:23 GMT

I had the same problem! My work around was by going to forms and entering the information on the Schedule A. It worked and now my property tax shows on my deduction page!

Re: Can't enter property tax payments!

richcrall — Tue, 14 Jan 2025 20:26:32 GMT

Good solution, and it worked.

BUT - If Intuit is following this thread, they need to make the correction to the step-by-step entry.

Re: Can't enter property tax payments!

browncarrs — Thu, 16 Jan 2025 21:46:59 GMT

I have the same problem in the Premier version. Clicking on the update box of property tax goes in to a loop that does not allow entry of the tax data. What is wrong??????

Re: Can't enter property tax payments!

crquixote — Sat, 18 Jan 2025 17:15:33 GMT

Same issue here! Is there a solution I missed somewhere? I'm using TT Deluxe Mac version 2024.r14.015 Build Jan 16, 2025 at 8:49:56 AM.

Re: Can't enter property tax payments!

browncarrs — Sat, 18 Jan 2025 18:21:11 GMT

Go to forms from the property tax entry screen and manually enter the date in Schedule A. I have multiple property tax entries so I drill down to the supporting lines.

Re: Can't enter property tax payments!

browncarrs — Sat, 18 Jan 2025 19:27:40 GMT

Go to forms from the property tax entry screen and manually enter the date in Schedule A. I have multiple property tax entries so I drill down to the supporting lines.

Re: Can't enter property tax payments!

smayfield_mb — Sun, 19 Jan 2025 22:55:39 GMT

Thanks for the tips. Updating Schedule A directly works but if I have to modify the numbers, I'd have to go back to the form again b/c Turbotax's user-interface does not 'apply those numbers to the correct fields in the UI. Intuit really needs to fix this. What a waste of every tax payer's time! This is the worst bug I encountered with this 2024 version. Other small bugs just look silly but not critical.

Re: Can't enter property tax payments!

browncarrs — Sun, 19 Jan 2025 23:43:22 GMT

It seems this has been an on going program bug in Turbo Tax that they have decided is not resolve for to their paying clients. Frankly, this may be the last year that I use TT! I always add their Audit

Protection program. Last year I am still fighting with the IRS for a significant refund. Have had to resort to my Congressman to resolve the issue of a withheld refund on what never reached the AUDIT level. At the cost of a Premier package, I am not at all happy with my lack of results from Turbo Tax!

Re: Can't enter property tax payments!

MayaD — Mon, 20 Jan 2025 18:16:55 GMT

To enter the property tax:

Delete property taxes from form 1098 entries and then the property tax page will show up properly.
Enter the additional property taxes. Then go back to 1098 and put in property taxes on form 1098.

Or, use the forms view to enter the additional property taxes."

Re: Can't enter property tax payments!

alexmeller — Mon, 20 Jan 2025 19:26:43 GMT

I am trying to enter property tax on January 20, 2024 and still cannot do this.

I have the latest updates installed. I am using the Windows version