topic Re: Turbotax 2024 Desktop installation in Get your taxes done using TurboTax

Turbotax 2024 Desktop installation

fwanupe — Wed, 11 Dec 2024 20:12:50 GMT

After installing Turbotax 2024 on my Windows 10 desktop, why do I receive the message:

"We recommend restarting your system to prevent possible application errors. Would you like to restart now?

This problem persists after installing the latest update available for the 2024 version.

Re: Turbotax 2024 Desktop installation

Thanasis — Sat, 14 Dec 2024 21:56:16 GMT

Had the same error message (could be generic error code though)

Looked at windows event viewer.

Under Windows Logs/Application, the error code pointed to MSVCP1.40.dll which is part of the Visual C++ package.
Downloaded the latest Visual C++ package from
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2015-2017-2019-and-2022
Choose appropriate option (Repair in my case) when executing downloaded executable.

TurboTax works now.....

-T

Re: Turbotax 2024 Desktop installation

jmegas — Sat, 14 Dec 2024 23:07:24 GMT

Thank you. I'm having the same problem with TurboTax 2024. I hope your solution works for me as well.

Re: Turbotax 2024 Desktop installation

fwanupe — Sat, 14 Dec 2024 23:08:26 GMT

Thanks!!!

I figured out the issue as well....In my case, I have TT 2019 - 2023 installed on my desktop. I went into each of these programs and installed the latest update available for that tax year. After which, I installed the latest update available for TT 2024 and opened the current version, TT2024. That seemed to do the trick. I'm assuming that the latest version of C++ was installed during one of the above updates....

thanks for sharing with us!

Re: Turbotax 2024 Desktop installation

fwanupe — Sat, 14 Dec 2024 23:15:39 GMT

FYI.....this is the URL for manually updating your TT 2021 - 2024 product: Bookmark it in your browser if needed.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/manually-update-turbotax-windows-software-basic/L3Wf9OPaf_US_en_US?uid=m4osn2g1

Re: Turbotax 2024 Desktop installation

jmegas — Sun, 15 Dec 2024 00:24:29 GMT

I just wanted to confirm that installing the latest version of Visual C++ distributable x64 *does* fix this problem. I wasted my time reinstalling TurboTax 2024 before I found this thread.

Re: Turbotax 2024 Desktop installation

Pete485 — Sun, 05 Jan 2025 12:07:23 GMT

This worked for me. The download of TurboTax Premier to my PC (Dell Laptop about 7 years old) would fail without any reason code or details. I went to the page suggested above (link below) and installed the X64 version under the section called: Latest Microsoft visual C++ Redistributable version. Just click the file named: https://aka.ms/vs/17/release/vc_redist.x64.exe to install. You will get a pop-up window and install. After this install the download of TurboTax Premier worked.

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2015-2017-2019-and-2022

Re: Turbotax 2024 Desktop installation

herosclar2000 — Tue, 14 Jan 2025 00:18:18 GMT

I need to download and install turbotax 2024 on my desktop. Intuit has already charged me $120 for that in November. i used to receive the software on a CD but now i dont know how and where to go to download the software

Re: Turbotax 2024 Desktop installation

CatinaT1 — Tue, 14 Jan 2025 14:56:25 GMT

Here is a FAQ: How do I install and activate my TurboTax Desktop product?

Re: Turbotax 2024 Desktop installation

arnett1886 — Mon, 10 Mar 2025 22:19:54 GMT

I purchased Turbo Tax Deluxe Federal/State and I am unable to reach the website of InstallTurboTax.com. Any Suggestions or do I need to return product.

Re: Turbotax 2024 Desktop installation

DoninGA — Mon, 10 Mar 2025 22:23:11 GMT

@arnett1886 If you have the license code go to this TurboTax website to download the software you purchased - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

Re: Turbotax 2024 Desktop installation

arnett1886 — Mon, 10 Mar 2025 22:51:21 GMT

I have done that several times!!!!!! Nothing opens

Re: Turbotax 2024 Desktop installation

DoninGA — Mon, 10 Mar 2025 22:58:02 GMT

@arnett1886 wrote:

I have done that several times!!!!!! Nothing opens

Clear cache and cookies on your web browser.

See this TurboTax support FAQ for clearing cache - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/L8EEqjh3R_US_en_US?uid=m83nvr6u

See this TurboTax support FAQ for clearing cookies - https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/delete-cookies/L009gaGqG_US_en_US?uid=m83nxoys