topic We did our return with Turbo Tax for the first time and have now received a reassessment charge of $500. We had paid for turbo tax to look over it and make sure in Get your taxes done using TurboTax

We did our return with Turbo Tax for the first time and have now received a reassessment charge of $500. We had paid for turbo tax to look over it and make sure

leechy03 — Thu, 12 Feb 2026 04:23:04 GMT

What are our options?

Re: We did our return with Turbo Tax for the first time and have now received a reassessment charge of $500. We had paid for turbo tax to look over it and make sure

xmasbaby0 — Fri, 06 Dec 2024 01:21:36 GMT

ACCURACY GUARANTEE

TurboTax provides do-it-yourself tax software. TurboTax guarantees the calculations done by its software. The information entered into that software is data entered by you, the user. TurboTax cannot and does not check that information against any outside sources, so TT cannot know if you entered your information completely or correctly. It is up to you to enter all of your information correctly and completely, and to check your tax return before you file it. If you forget to enter some income, or enter it incorrectly, enter it in the wrong place, etc. then you may end up owing additional tax to the IRS and/or state. TurboTax does not pay the additional tax you owe. If TurboTax’s calculations were incorrect, and you owe penalties and/or interest, then TT will pay the penalties and interest. The tax due is always owed by you, and must be paid by you.

If you need to enter a claim for the accuracy guarantee:

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/submit-claim-turb...

Re: We did our return with Turbo Tax for the first time and have now received a reassessment charge of $500. We had paid for turbo tax to look over it and make sure

leechy03 — Fri, 06 Dec 2024 02:06:29 GMT

Appreciate the reply. I need to file a complaint but it takes me to the US site and wont let me fill it out. How do i dispute this in Canada.

Re: We did our return with Turbo Tax for the first time and have now received a reassessment charge of $500. We had paid for turbo tax to look over it and make sure

xmasbaby0 — Fri, 06 Dec 2024 03:46:19 GMT

@leechy03

CANADA This is the U.S. TurboTax public user forum. For help with Canadian taxes, please post your question in the Canada TurboTax user forum., at the following link.

https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-ca https://turbotax.intuit.ca/tax-software/index.jsp