topic Captcha does not work in TurboTax 2024 run on Windows 10 or 11 in Parallels 20 in Get your taxes done using TurboTax

Captcha does not work in TurboTax 2024 run on Windows 10 or 11 in Parallels 20

vunhappy — Tue, 03 Dec 2024 01:38:29 GMT

When trying to login - captcha asks to Try Again. And again...

2015 MacBook Pro 13", MacOS Monterey. Parallels 20 running TurboTax 2024 on Windows 10 or Windows 11 - same result, TurboTax Home and Business 2024.

Re: Captcha does not work in TurboTax 2024 run in Parallels 20

xmasbaby0 — Tue, 03 Dec 2024 01:06:46 GMT

Your OS (Monterey)does not meet the system requirements for 2024 desktop software.

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/00/25609

Re: Captcha does not work in TurboTax 2024 run in Parallels 20

vunhappy — Tue, 03 Dec 2024 01:31:41 GMT

I am running WIndows 10 or 11 in Parallels on a Mac Machine. I'll update the post.

Re: Captcha does not work in TurboTax 2024 run in Parallels 20

vunhappy — Thu, 05 Dec 2024 10:41:49 GMT

Your reply is irrelevant and should be removed.

Re: Captcha does not work in TurboTax 2024 run in Parallels 20

xmasbaby0 — Thu, 05 Dec 2024 13:33:09 GMT

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

Re: Captcha does not work in TurboTax 2024 run on Windows 10 or 11 in Parallels 20

thsd1 — Wed, 29 Jan 2025 04:34:16 GMT

Same here

Did you find a solution to the issue?

For me it turned out to be a VPN issue. For anyone reading this, try disabling your VPN temporarily during the login step. You should be able to reactivate VPN after logging in.