topic I filed 2023 taxes jointly with my spouse, but I keep getting emails to file my own taxes. Do I need to take any action? in Get your taxes done using TurboTax

I filed 2023 taxes jointly with my spouse, but I keep getting emails to file my own taxes. Do I need to take any action?

mfrankel86 — Wed, 11 Feb 2026 10:37:12 GMT

DoninGA — Thu, 31 Oct 2024 22:37:45 GMT

Ignore the emails from TurboTax. You are receiving these marketing emails because of an account you did not use for filing the 2023 tax return.

mfrankel86 — Thu, 31 Oct 2024 22:40:21 GMT

That's what I figured; thanks for confirming & reassuring!

KSpakes87 — Fri, 01 Nov 2024 15:27:24 GMT

I am getting the same persistent emails. It has now reached multiple emails per day. There is no "Unsubscribe" button. "Ignore the emails" is not a solution. You are basically becoming spam. According to the CAN-SPAM Act, you are not allowed to do this without giving us a way to opt-out of your marketing emails. Information on the CAN-SPAM act can be found at https://www.ftc.gov/legal-library/browse/rules/can-spam-rule and https://www.ecfr.gov/current/title-16/chapter-I/subchapter-C/part-316.

We need an acceptable way to stop these emails.

DoninGA — Fri, 01 Nov 2024 15:29:57 GMT

@KSpakes87 Go to this website to remove your email address for notifications - https://www.intuit.com/privacy/

KSpakes87 — Fri, 01 Nov 2024 15:43:52 GMT

That allowed me to unsubscribe, but we will see if it works.

The need to go to a forum to get the answer is not clear and obvious.

All that said, I do appreciate the quick response, and I hope your suggestion works.