topic The online platform is throwing errors on wages and income entry. Anyone else seeing that? what to do? in Get your taxes done using TurboTax

The online platform is throwing errors on wages and income entry. Anyone else seeing that? what to do?

terr930226 — Wed, 11 Feb 2026 10:43:03 GMT

taxes are due today ... but turbotax is crapping out? advice?

Re: The online platform is throwing errors on wages and income entry. Anyone else seeing that? what to do?

DoninGA — Tue, 15 Oct 2024 22:24:58 GMT

Just was using my test return with the Premium edition and did encounter any type error in the Wages & Income section.

Try clearing cache on your web browser - See this TurboTax support FAQ - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/L8EEqjh3R_US_en_US?uid=m2b0eou9

If that does not help then change your web browser to one of these that you are not using - Google Chrome, Mozilla Firefox, Microsoft Edge

Re: The online platform is throwing errors on wages and income entry. Anyone else seeing that? what to do?

terr930226 — Tue, 15 Oct 2024 23:09:33 GMT

was on safari. also tried chrome and installing app on phone. Breaks at exact spots. Won't let me add a 1099-s, won't let me edit rental income information, and won't let me add a k-1. On deductions side, craps out when I tried to go into electric vehicle credits.

I'll end up with premium anyway, but none of the interfaces will let me add that until I'm "ready to file". Oh yeah, the filing craps out too

any other hints on how to handle this POS software ... you had one job..