Response to IRS Notice

CharTSO — Wed, 11 Feb 2026 09:51:11 GMT

Several months after filing my taxes and expecting a refund of about $390, I received a notice from the IRS saying that I owed about $800 more. In fact it said that it was a collection notice, claiming that they had sent a previous notice, which I had not received. I contacted Turbo Tax and was put in touch with their Audit Defense service. I had paid extra money for Audit Defense.

Although my notice was not named an "Audit", it was a Collection. After looking at my situation, Audit Defense simply said I should what the IRS said I owed. They said they didn't handle collections, only audits. I wonder how the IRS might conclude I owed more with doing an audit.

Since I trusted what the Turbo Tax system, I believed I didn't owe anymore money.

I spend some very stressful time on the phone with several people at the IRS who in the end concluded that I didn't owe anymore money. They essentially said it was their error. I have since received my original refund amount, plus interest.

I don't think I will use Turbo Tax or their Audit Defense again because they gave me bad advice. I saved myself $800 by handling it myself, which I don't believe I should have had to do.

Re: Response to IRS Notice

Bsch4477 — Sun, 30 Jun 2024 18:50:39 GMT

Your contacting the IRS for an explanation was the correct response.

Re: Response to IRS Notice

CharTSO — Sun, 30 Jun 2024 21:22:40 GMT

The advice I received was NOT ‘contact the irs’. It was ‘pay what the irs wanted to collect’. If I followed that advice I would have paid $800+ that I did not owe. It seems Turbo Tax wants to take the easiest simplest answer without analyzing.

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Response to IRS Notice

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