topic refund delay on identity verification request in Get your taxes done using TurboTax

refund delay on identity verification request

ezzy1 — Wed, 11 Feb 2026 07:10:09 GMT

Re: refund delay on identity verification request

CatinaT1 — Wed, 24 Apr 2024 19:27:12 GMT

Here is an FAQ about handling identity verification requests from the IRS.

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

Why do some refunds take longer than others?

What if my IRS refund is taking longer than 21 days?

Re: refund delay on identity verification request

ezzy1 — Wed, 24 Apr 2024 19:31:15 GMT

irs cannot verify my identity although I have filed multiple times with turbo tax they said I had to meet in person with an irs agent so I tried to schedule an appointment and there were no appointment times in the entire state of florida for weeks then they told me I could send verification to an austin tx address which I did what now? they said it could take 16 weeks to resolve based on all of the info I had to send it seems like a new version of an audit more than an identity issue

Re: refund delay on identity verification request

JulieS — Wed, 24 Apr 2024 19:37:52 GMT

Yes, identity verification is more common than ever this year due to constant attempts by criminals to steal identities and money.

There's an online verification process that's much less time consuming than what you are describing. Usually, you are verified in just days.