topic Re: Refund and Acceptance in Get your taxes done using TurboTax

Refund and Acceptance

Mellip2210 — Wed, 11 Feb 2026 07:10:06 GMT

Hi. If TT says my fed and state return are approved and accepted but the IRS says it is delayed in approving is there a chance I will not get my refund?

Re: Refund and Acceptance

CatinaT1 — Wed, 24 Apr 2024 20:00:33 GMT

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

Why do some refunds take longer than others?

What if my IRS refund is taking longer than 21 days?

Re: Refund and Acceptance

xmasbaby0 — Wed, 24 Apr 2024 20:02:35 GMT

TurboTax NEVER says your refund was "approved." TT only tells you that your return was "accepted." Accepted and approved are not the same thing.

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

If the IRS says your refund is delayed, then your only source of information is the IRS. The IRS does not give any information to TurboTax after you file your return. Watch the IRS refund site for information or call the IRS.

You need your filing status, your Social Security number and the exact amount (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".

Then press 3 "for all other questions."

Then press 2 "for all other questions." It should then transfer you to an agent.