topic Re: return in Get your taxes done using TurboTax

return

Dlozano2068 — Wed, 11 Feb 2026 07:09:41 GMT

can i still send my income by mail will get penalize my return was rejected twice and all the information is correct

Re: return

VolvoGirl — Wed, 24 Apr 2024 21:51:55 GMT

Yes if it keeps getting rejected you need to print and mail it. How to switch from Efile to mail. This one has a Video

https://ttlc.intuit.com/community/print-and-file/help/how-do-i-switch-from-e-file-to-file-by-mail-in-turbotax-online/00/26314

How to mail a return from the Online version

https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.

Re: return

JulieS — Wed, 24 Apr 2024 21:53:14 GMT

Yes, you may get penalized for late filing if you filed before the deadline and it was rejected, and you didn't get it corrected or mailed in five days.

You will only be penalized if you have a balance due on the return. If you are supposed to get a refund, they won't charge a penalty even though it is technically late.

Either way, the best thing to do now is to get that return in the mail as soon as possible.

Re: return

VolvoGirl — Wed, 24 Apr 2024 21:53:19 GMT

Why is it rejecting? What is the error code or message? A common reason is for the wrong 2022 AGI. Try entering 0 for the AGI. The IRS might have processed your return later so the AGI didn't get entered in time. Especially if you mailed it. That works for most people. See,
https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

How to correct the AGI in the Online version
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.