topic Re: Scam in Get your taxes done using TurboTax

Scam

Lanceak — Wed, 11 Feb 2026 09:48:17 GMT

I'm so pissed at Intuit right now I could spit. Used there free, so called, "simple" tax program. Got all the way thru only to find out because I had an "HSA" account, I was told I had to BUY the Deluxe version in order to file. Can't even print my return so I can mail it. This is nothing but a money grab and Intuit BETTER BELIEVE I will be contacting the Attorney General's Office of FL to complain. In closing, I will NEVER use Turbo Tax again!!!

Re: Scam

xmasbaby0 — Sat, 04 May 2024 17:40:00 GMT

WHY DO I HAVE TO PAY? I WANT THE FREE EDITION

The information that you can enter in Free Edition is pretty limited now. Thanks to the new tax laws that began for 2018 returns, there are no more simple Form 1040EZ or 1040A's. Everything goes on a Form 1040 that has three extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition. Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.https://ttlc.intuit.com/questions/4511011-what-happened-to-the-1040a-and-1040ez If you started in the Free Edition and entered any data that required any of those three schedules, you have to upgrade to a paid version and if you are watching the screens carefully you are alerted to the upgrade.

When you chose to “start” in the Free Edition —

Directly below the words “Free Edition” there is a blue link that says “For simple tax returns only” If you click that link it brings up this information:

You can file with TurboTax Free Edition if you have a simple tax return.*

*A simple tax return is Form 1040 only.

Situations covered in TurboTax Free Edition include:

W-2 income
Limited interest and dividend income reported on a 1099-INT or 1099-DIV
Claiming the standard deduction
Earned Income Tax Credit (EIC)
Child tax credits
Student Loan Interest deduction

Situations not covered in TurboTax Free Edition include:

Itemized deductions
Unemployment income reported on a 1099-G
Business or 1099-NEC income
Stock sales
Rental property income
Credits, deductions and income reported on schedules 1-3

How does TurboTax make any money?

Customers with more complex tax situations will file with our paid TurboTax products that provide all the additional forms and guidance they need. We also offer additional benefits that go beyond filing your taxes, but they are optional and are not required to file simple taxes for free. We hope that, over time, as our customers with simple returns need more capabilities as their financial situations change (for example owning a home, having a child, managing investments), they have loved our products and services so much that they will choose our paid TurboTax offerings to prepare and file their returns.

Or—-Use this IRS site for other ways to file for free. There are 8 free software versions available from the IRS Free File site

https://apps.irs.gov/app/freeFile/

Or—if you live in certain states you may be eligible to use the new IRS Direct File

( AZ, CA, FL, MA, NH, NV, NY, SD, TN, TX, WA, WY )

https://directfile.irs.gov/

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons (BEFORE you e-file) :

Re: Scam

Mike9241 — Sat, 04 May 2024 19:25:01 GMT

if you haven't paid you can start over if one of the free verions if you quallify

Re: Scam

Opus 17 — Sat, 04 May 2024 22:58:21 GMT

Turbotax online is free to start. About 1/3 of taxpayers qualify to file for free, the rest have to pay. Your HSA requires forms that require an upgrade to a paid version. You are free to stop using Turbotax, clear your personal data, and use any other program you like. I think you will find in this world that most companies that offer a useful product will demand some kind of payment for the product. If the product is not useful, don't use it.

Re: Scam

fanfare — Sun, 05 May 2024 01:45:39 GMT

Intuit must have been jumping for joy with the new Form 1040.

Blame IRS for making the tax return more complex by adding Schedules 1-6

so now you can't use the free version because your return is not simple any more.

For instance if you request an extension of time to file, you can't use the free version

because the amount you paid goes on Schedule 3.

@Lanceak