topic Do I have to pay?!! in Get your taxes done using TurboTax

Do I have to pay?!!

winnie1956-- — Wed, 11 Feb 2026 07:12:45 GMT

I'm not understanding

Re: Do I have to pay?!!

CatinaT1 — Tue, 23 Apr 2024 15:46:02 GMT

We'd love to help you complete your tax return, but need more information. Can you please clarify your question?

Re: Do I have to pay?!!

VolvoGirl — Tue, 23 Apr 2024 15:46:05 GMT

To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

If you started your tax return in TurboTax Free Edition (Form 1040 with limited credits; roughly 37% of taxpayers qualify), you won't need to clear and start over. You can select Switch to Free Edition instead.

In the Turbo Tax Free Edition, information that you can enter is limited now. Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

Or try the IRS Free File program
https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

Re: Do I have to pay?!!

DoninGA — Tue, 23 Apr 2024 15:48:18 GMT

What are you being asked to pay? The TurboTax account fees? Federal taxes owed? State taxes owed?

If the TurboTax account fees -

Your post shows you are using the TurboTax Deluxe online edition, which is not free. The Deluxe edition is currently $69. And if you included a state tax return that is an additional $64.

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040. If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2023 online tax return. Click on Clear & Start Over.