topic Re: Account security in Get your taxes done using TurboTax

Account security

heyeness1987 — Wed, 11 Feb 2026 07:22:03 GMT

An agent emailed me from an account outside of turbotax and offered services. Thinking they were just going above and beyond, I gave them my information and never heard back from them.

Re: Account security

xmasbaby0 — Tue, 16 Apr 2024 17:54:20 GMT

That sounds like a scam. What kind of information did you give them?

Re: Account security

heyeness1987 — Tue, 16 Apr 2024 17:56:58 GMT

Unfortunately, all of my information. But I mean she told me on turbotax to check my inbox for an email from her in a few hours. I didn't expect to be scammed from an "verified tax expert".

Re: Account security

xmasbaby0 — Tue, 16 Apr 2024 17:58:45 GMT

I am reporting this to the moderators to see if they can find out if this was legit.

Re: Account security

xmasbaby0 — Tue, 16 Apr 2024 18:02:00 GMT

@heyeness1987 Were you using one of the versions of online "Live" with which you get live help from a tax expert? And then you never heard anything back? Did you prepare and file your tax return?

Re: Account security

heyeness1987 — Tue, 16 Apr 2024 18:16:44 GMT

Yes I was. And I had to get a new expert to help me. Ended up not completing them but now I'm worried about my interaction with the first expert.