topic Re: e-file error message even after file was accepted in Get your taxes done using TurboTax

e-file error message even after file was accepted

lilli2 — Wed, 11 Feb 2026 05:46:02 GMT

Hi - I submitted my taxes for e-filing and immediately got an error message "Oops - an issue occurred. Please check back shortly." Within about 30 minutes, the status was updated from pending to accepted and I received an email from TurboTax telling me that my return was accepted by the IRS. And yet the error message persists.

How can I find out what issue occurred and what, if anything, needs to be done to resolve it?

Re: e-file error message even after file was accepted

ee-ea — Tue, 19 Mar 2024 02:09:17 GMT

Check out https://www.irs.gov/wheres-my-refund

Re: e-file error message even after file was accepted

JamesG1 — Tue, 19 Mar 2024 19:33:41 GMT

You should check the IRS Where's My Refund here.

"Accepted" means your tax return was received and has passed initial inspection, such as correct Social Security number and correctly claimed dependents. It does not mean a refund has been approved.

Re: e-file error message even after file was accepted

SBoone — Tue, 16 Apr 2024 03:14:40 GMT

I’m having the same issue, but I’m not sure if my return was accepted.

Re: e-file error message even after file was accepted

d-pro — Tue, 16 Apr 2024 03:17:32 GMT

Same here...frustrating.

Re: e-file error message even after file was accepted

zaidhaddou — Tue, 16 Apr 2024 03:18:31 GMT

same here..., please post an update once your filing status changes

Re: e-file error message even after file was accepted

bro1999 — Tue, 16 Apr 2024 03:26:20 GMT

Same here! WTF!

Re: e-file error message even after file was accepted

zaidhaddou — Tue, 16 Apr 2024 03:28:32 GMT

Any update from anyone??

Re: e-file error message even after file was accepted

dewey7879 — Tue, 16 Apr 2024 03:36:20 GMT

Same.... Pending, "Oops-an issue occurred. Please check back shortly."

Also FWIW: https://downdetector.com/status/turbotax/

Re: e-file error message even after file was accepted

d-pro — Tue, 16 Apr 2024 03:31:30 GMT

I'm guessing IRS servers are getting hammered with efiles.

If I scroll down to the bottom of the Tax Home page where the Oops message of doom is displayed, it shows "Filed 2023 Return" with a status of pending. Hopefully that timestamp stays on 4/15 if this crap takes all night.

Re: e-file error message even after file was accepted

parrfolio — Tue, 16 Apr 2024 03:33:26 GMT

This is the screen I got after I filed. Status says,

"Oops-an issue occurred. Please check back shortly."

Status:

Submitted: 04/15/24
Step 2, completed: Pending
Accepted: not complete

I'm assuming I filed on time, I hope!

Re: e-file error message even after file was accepted

jsn3568 — Tue, 16 Apr 2024 03:35:26 GMT

I'm getting the same thing here.

Re: e-file error message even after file was accepted

henry8593 — Tue, 16 Apr 2024 03:37:14 GMT

Same here! When I go to the IRS "Where's My Refund" page it says "The information you entered doesn't match our records" so I don't think they've got it yet. The question is, will the timestamp from TurboTax affect it or are we all going to be officially late by the time their server issues get resolved?

Re: e-file error message even after file was accepted

d-pro — Tue, 16 Apr 2024 03:37:54 GMT

Scroll down and check the dropdown where it says view efile details...mine does show "received by TurboTax" with a timestamp, and then another "received by the IRS" with another timestamp a minute later, followed by a "filing status changed to pending".

Poorly developed message with that "Oops" warning to scare last day filers like that.

Re: e-file error message even after file was accepted

henry8593 — Tue, 16 Apr 2024 03:41:12 GMT

I do see that and mine says the same, but the IRS website still says it's never heard of me. I'm sure it'll work itself out in the next few hours, just frustrating!

Re: e-file error message even after file was accepted

GreenwichBetty7 — Tue, 16 Apr 2024 03:51:01 GMT

same here and turbotax scammed me out of $219 with the Turbotax live premium which i never used and was not removable

Re: e-file error message even after file was accepted

RefundSearch — Tue, 16 Apr 2024 03:46:07 GMT

Thank you for the suggestion to check details at the bottom of the TurboTax Home page. It does indeed give a timestamp for "Received by IRS", which is some measure of peace of mind, even though I also got the same error as everyone else on this thread.

This is what we get for paying $200-$300.

Re: e-file error message even after file was accepted

Jaxs_3 — Tue, 16 Apr 2024 03:51:31 GMT

Same here! Of course they also already charged me. I wonder if it’s a software glitch?

Re: e-file error message even after file was accepted

choogroovy — Tue, 16 Apr 2024 03:55:17 GMT

I got that message when I submitted my return at 9:45PM CST. By 10:30 PM CST, I finally got an email from Intuit that my returns had been filed, and are now pending with the IRS. Says average response from IRS for acceptance is 2 days. Regardless, seems to be just an overload on Intuit's side. Would appreciate a different message though, that's for sure.

Re: e-file error message even after file was accepted

Nikkkki — Tue, 16 Apr 2024 03:57:04 GMT

Same thing