topic Re: Oops-an issue occurred. Please check back shortly. in Get your taxes done using TurboTax

Oops-an issue occurred. Please check back shortly.

lsta224270 — Wed, 11 Feb 2026 07:29:03 GMT

Anyone else getting this message? And do you know what it means? Prior to receiving that it said we were all done!

Re: Oops-an issue occurred. Please check back shortly.

Kpasco — Tue, 16 Apr 2024 01:44:41 GMT

The same thing just happened to me

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jdavis12755 — Tue, 16 Apr 2024 01:59:32 GMT

Same :(

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pincusandpuleo — Tue, 16 Apr 2024 02:43:42 GMT

still same problem here --- ughghghghhgh

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Jane1313 — Tue, 16 Apr 2024 03:07:04 GMT

Has anyone who received this Oops message finally get Accepted ?

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jdavis12755 — Tue, 16 Apr 2024 03:18:27 GMT

Still pending…

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Jonesee2024 — Tue, 16 Apr 2024 03:24:01 GMT

Do your returns show $0? Mine do. Argh!

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Felix1234 — Tue, 16 Apr 2024 03:32:32 GMT

Same issue.

$0 due

Re: Oops-an issue occurred. Please check back shortly.

pincusandpuleo — Tue, 16 Apr 2024 03:34:21 GMT

I just filed a free extension with HR Block. Even my extension on turbo tax says pending.

I am on hold -- once I connected then then they hung up.

Re: Oops-an issue occurred. Please check back shortly.

pincusandpuleo — Tue, 16 Apr 2024 03:39:14 GMT

I just got the email that says it was "transmitted" but the oops screen did not change.

What a mess for a premium service.

As long as you transmit your return before midnight April 15, 2024, your return is considered timely filed even if it takes a few days to get accepted. The Electronic Postmark is a timestamp of when your return was transmitted.

Re: Oops-an issue occurred. Please check back shortly.

Jonesee2024 — Tue, 16 Apr 2024 03:43:06 GMT

Haven't received the transmission email yet. Been taking screenshots just for the heck of it. Curious if those on Eastern time zone have until midnight Pacific to submit.

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Region7wv — Tue, 16 Apr 2024 03:50:40 GMT

I’m having same problem! Something last minute filers really want to see! Hope IRS got my e-file. Cause its 4/15 and 11:50pm😅😅😅

Re: Oops-an issue occurred. Please check back shortly.

StephenHB — Tue, 16 Apr 2024 03:55:33 GMT

I have the same error. No emails. Online help or chatbot provides no help. Thank you for the community posting messages to lmk what to expect.

Was this error because I didn't agree to Intuit Karma, third-party Data sharing, and all the other ways they tried to cross-sell and get data? I wonder if others who got this error also tried to only use TurboTax and did not agree to all other Intuit products?

Re: Oops-an issue occurred. Please check back shortly.

lsta224270 — Tue, 16 Apr 2024 04:23:59 GMT

Great news! It turns out the only thing not great about Turbo Tax is their choice of language. "Oops" is really not a word last minute procrastinators want to see. But...

But..but! It's all gonna be OK. I am the original poster with this concern and I and Bobby McFerrin (remember him?) want you to know, -'don't worry, about a thing, every little thing is gonna be alright.'

Mine gave me the all clear about an hour ago. More than that, I got the call back I requested from the pros and guess what? 1. The turbo tax pro herself only filed today at lunch (!) 2. She too, even being on the inside of the curtain, got the oops message. 3. She agreed that 'oops' should get some web designer fired. 4. She said, everything is gonna be alright.

So, night, night. Go to bed. You are a responsible adult after all.

Re: Oops-an issue occurred. Please check back shortly.

StephenHB — Tue, 16 Apr 2024 04:37:23 GMT

Update: I spoke to someone through phone support. They stated that the system is just overwhelmed, and there's a timestamp when submit was hit. That is what the IRS uses and will not be considered late. It is a problem, and they are aware of it (but really no answer as to why they don't preemptively state as much on website or in help files).

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PaulaM — Tue, 16 Apr 2024 04:51:13 GMT

Thank you for sharing @StephenHB @lsta224270

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Wander1 — Tue, 16 Apr 2024 04:55:29 GMT

I was wondering the same thing, I didn’t agree to any of their crap

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Felix1234 — Tue, 16 Apr 2024 05:18:54 GMT

I just got my email notice with a e-file submission time stamp.

😬

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luvmybabes — Tue, 15 Apr 2025 05:26:58 GMT

Mine says same thing & 0 for refund??

Re: Oops-an issue occurred. Please check back shortly.

BrittanyS — Tue, 15 Apr 2025 21:02:35 GMT

There is an overload of tax returns being submitted due to the filing date. It may take some time to get a confirmation but the timestamp is what the IRS goes by.