topic Downgrading services in Get your taxes done using TurboTax

Downgrading services

DevClaw — Wed, 11 Feb 2026 07:44:38 GMT

I used turbo tac with self employment in the past this year I don't need it and it still wants me to pay for premium which is bull because I didn't use the premium service. No matter how many times I call and ask they just tell me to delete all forms and restart but it keeps adding the self employment honestly very upset with this because it's pointless to use this service if you can't downgrade or get proper help.

Re: Downgrading services

ee-ea — Mon, 15 Apr 2024 06:03:37 GMT

First

https://ttlc.intuit.com/turbotax-support/en-us/help-article/small-business-processes/delete-prior-year-schedule-c-business-transferred/L9omDG3e2_US_en_US?uid=lv0jq1fl

You may need

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-priced-version-turbotax-online/L2IDaMvkt_US_en_US?uid=lv0jryrc

Re: Downgrading services

VolvoGirl — Mon, 15 Apr 2024 06:04:55 GMT

To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

If you started your tax return in TurboTax Free Edition (Form 1040 with limited credits; roughly 37% of taxpayers qualify), you won't need to clear and start over. You can select Switch to Free Edition instead.

In the Turbo Tax Free Edition, information that you can enter is limited now. Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

Or try the IRS Free File program
https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free