resolved

204slim — Wed, 11 Feb 2026 08:15:09 GMT

thanks

resolved

204slim — Mon, 15 Apr 2024 05:24:52 GMT

cheers

Re: Forced consent to complete tax filing?

DoninGA — Fri, 12 Apr 2024 19:03:31 GMT

@204slim wrote:

Do you have the document for removing plus once you've paid? I already referenced the document you shared in my earlier post as indicated i paid for plus.

Step 1 required you to pay for plus, but step 3 requires you to consent for plus services and shows you the real terms and conditions. My issue is I cannot proceed past step 3 of filing without giving consent meaning my taxes cannot be completed.

Since you have already paid for your TurboTax account which includes Plus, you will need to contact TurboTax support for this issue. Use the key words Billing Issue.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

topic resolved in Get your taxes done using TurboTax

resolved

Re: Forced consent to complete tax filing?

resolved

Re: Forced consent to complete tax filing?