topic Installation issue in Get your taxes done using TurboTax

Installation issue

Brendan7 — Wed, 11 Feb 2026 05:22:52 GMT

I got the message “Your configuration has been modified l (prd.ini, startup). Please reinstall”.

I’ve tried reinstalling and following the recommendations on the support page but nothing is working.

Re: Installation issue

SteamTrain — Mon, 25 Mar 2024 17:05:15 GMT

You'd need to indicate whether you are using a MAC or Windows computer, before someone could hazard a guess. Fixes are entirely OS dependent.

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Make sure you are installing on your computer's main system disk...do not install on a cloud drive, or a usb-connected off-computer drive.

Re: Installation issue

Brendan7 — Wed, 27 Mar 2024 02:45:56 GMT

I'm on Windows 11.

Re: Installation issue

Cynthiad66 — Wed, 27 Mar 2024 13:33:41 GMT

To make sure TurboTax runs smoothly:

Make sure your computer meets the minimum system requirements.
Verify that you have administrator rights on your computer and TurboTax is running as administrator:
- Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, select the Run this program as administrator box and select OK.
Clean up and defragment your hard drive.
Run Windows Update to keep your computer up-to-date.
Update your computer's hardware drivers.
Update your security software for firewall, virus, and spyware protection.

I need help installing my software

I need help updating my software

I got a Microsoft Installer error

Related Information:

TurboTax for Windows error: "We can't install TurboTax on your computer just yet..."

Re: Installation issue

jasonptt — Sun, 16 Mar 2025 12:37:24 GMT

I got around this problem by installing Turbotax as administrator, into a directory other than the default of "C:\Program Files". I suspect pretty much any other directory will be sufficient.