Trouble e-filing

Kterry266 — Wed, 11 Feb 2026 06:00:10 GMT

When I try to efile I get a message: we had a problem while saving your return for filing.

I do not have any crypto transactions that caused these problems last year.

Re: Trouble e-filing

CatinaT1 — Mon, 18 Mar 2024 13:02:13 GMT

This was resolved on the 15th.

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

Also, make sure you have ran all updates.

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.