topic Re: IT-204-LL in Get your taxes done using TurboTax

IT-204-LL

UABo — Tue, 10 Feb 2026 10:41:28 GMT

New York State Form IT-204-LL shows as available in these tables; however, in Turbotax Business, I get the following:
It looks like this filing is not available.
We are currently not accepting filings of this type.

Has anyone been able to get this form e-filed?

Re: IT-204-LL

CatinaT1 — Mon, 26 Feb 2024 21:32:31 GMT

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

Also, make sure you have ran all updates.

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

Re: IT-204-LL

UABo — Mon, 26 Feb 2024 21:49:28 GMT

Thank you for your reply. I am using TurboTax Business Desktop. Updates are applied automatically when I open the app, so I'm up-to-date. Any other suggestions?

Re: IT-204-LL

llegry — Tue, 27 Feb 2024 23:32:34 GMT

I am having the same issue. I am using Turbo Tax for business with all the updates and when I click on "File the fee payment for the State of NY", it opens the website, make me log in and gives me the message "We are currently not accepting filings of this type". I tried with multiple browsers, I cleared the cache etc... I always get the same message. The state is saying that I need to file it online and before 3/15 not to get penalties!

Re: IT-204-LL

CatinaT1 — Wed, 28 Feb 2024 13:49:57 GMT

We would like to take a deeper dive into this message to assist you. In order to do this, it would be helpful to have a TurboTax ".tax2023" file that is experiencing this issue. You can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions: Go to the black panel on the left side of your program and select Tax Tools.

Then select Tools below Tax Tools.
A window will pop up which says Tools Center.
On this screen, select Share my file with Agent.
You will see a message explaining what the diagnostic copy is. Click okay through this screen and then you will get a Token number.
Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.

Here are the instructions if you are using TurboTax CD/Download:

Click on Online in the top left menu of TurboTax CD/Download for Windows
Select 'Send Tax File to Agent'
Write down or send an image of your token number then place in this issue.
We can then review your exact scenario for a solution.
Please also tell us any states included in the return.

We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.

Re: IT-204-LL

UABo — Wed, 28 Feb 2024 14:23:34 GMT

If I go directly to the website (not via TurboTax Business):

https://tax-payment.turbotax.intuit.com/app/extra-filing-app-plugin/topic-experience?filing=payment&entity=partnership&state=ny

I get the same message so I don't think the "numbers" are an issue here. Can you check the website links? Just my 2 cents.

Re: IT-204-LL

Vanessa A — Wed, 28 Feb 2024 14:48:31 GMT

I do see the agent above requested a diagnostic copy. I did click on the link and am able to see the error message you are getting, however, in order for us to send it up the ladder to be looked at, we must include a diagnostic copy from a customer experiencing the issue. So if you would be able to send us the token number we can send the issue to be looked at.

You can do this by taking the following steps:

TurboTax Online
Tools
Tax Tools
Share My File with Agent
then note the token number and respond to me with the number

TurboTax Desktop

Online
Send Tax File to Agent
Send
Then respond with the token number to this message
The diagnostic copy does not include any of your personal info, it just includes numbers and forms so we can help solve the issue.

Re: IT-204-LL

llegry — Wed, 28 Feb 2024 20:49:19 GMT

I agree, the application sends me to this page:

TurboTax Online (intuit.com)

No matter what computer/browser I use, I get the following message: "It looks this filing is not available"

In previous years, I got a form where I had to enter all the company information and payment info. It does not look like it is connected in anyway to my company info in Turbo Tax.

So I don't think it has anything to do with my turbo tax files. But I'll be happy to send the information anyway.

Re: IT-204-LL

llegry — Wed, 28 Feb 2024 20:55:27 GMT

I created a diagnostic file. The token is: 1198075

When I go on the screen to file my NY State filing fee, it opens up my web browser to this page:
https://tax-payment.turbotax.intuit.com/app/extra-filing-app-plugin/topic-experience?filing=payment&entity=partnership&state=ny

Once I log in, it gives me the message:

It looks this filing is not available

We are currently not accepting filings of this type.

I tried in different browsers, different computers. I also tried to create a new TurboTax account. I always get this message!

I appreciate your help! I need to pay the filing fee before 3/15 not to incur penalties.

Re: IT-204-LL

UABo — Wed, 28 Feb 2024 21:40:15 GMT

Thank you, llegry for volunteering. Let's hope this gets fixed quickly!

Re: IT-204-LL

Tbot76 — Sat, 02 Mar 2024 17:59:09 GMT

Same issue..

Re: IT-204-LL

juhjoh — Tue, 05 Mar 2024 13:51:25 GMT

Still, not available......

Re: IT-204-LL

SWT52 — Tue, 05 Mar 2024 18:40:51 GMT

I'm having the same problem as the others inquiring here.

The problem is not with any individual tax file or browser cache. It appears that either the TurboTax web interface for paying the NYS filing fee is broken, or the link in the windows software is sending us to a non-functional page.

Please, we need this fixed ASAP.

Re: IT-204-LL

SWT52 — Wed, 06 Mar 2024 02:35:15 GMT

I'm experiencing the same problem and I also created a diagnostic file. The token is: 1202812

When I go on the screen to file my NY State filing fee, it opens up my web browser to this page:

https://tax-payment.turbotax.intuit.com/app/extra-filing-app-plugin/topic-experience?filing=payment&entity=partnership&state=ny

Once I log in, it gives me the message:

It looks this filing is not available

We are currently not accepting filings of this type.

I tried in different browsers, cleared caches, updated TurboTax repeatedly. I always get this message!

I will be appreciative of a solution! I also need to pay the filing fee before 3/15 not to incur penalties.

Re: IT-204-LL

IceRanger2022 — Tue, 05 Mar 2024 23:56:06 GMT

I am also getting the same error as the others.

It looks this filing is not available

We are currently not accepting filings of this type.

When you select Sign out, we'll sign you out of your TurboTax account.

Re: IT-204-LL

UABo — Wed, 06 Mar 2024 02:27:49 GMT

It would be helpful if whoever is working on resolving this issue would post a status. It's frustrating waiting for a resolution with no indication as to whether it's even being worked on.

Re: IT-204-LL

juhjoh — Wed, 06 Mar 2024 15:26:43 GMT

Just filed mine using TurboTax.

It seems to work, except it asks for "2022" Gross Income, when it means 2023.

Re: IT-204-LL

SWT52 — Wed, 06 Mar 2024 17:05:00 GMT

Thank you so much, juhjoh.

I was able to file mine also.

One note, though ... it really does mean to enter the 2022 gross income.

From the NYS Dept of Taxation and Finance web site:

https://www.tax.ny.gov/forms/current-forms/it/it204lli.htm

"Filing fee calculation

The filing fee is based on the New York source gross income for the tax year immediately preceding the tax year for which the fee is due."

So , if you're filing a return for tax year 2023, you should enter the NYS source gross income for the year 2022.

Thanks again.

Re: IT-204-LL

llegry — Thu, 07 Mar 2024 14:26:39 GMT

Correct. This issue is for all users who need to pay that filing fee in NY!
They say the form is available but the link we are sent to does not work. I tried to play with the URL but could only find the NY form to postpone the filing.

All users with this issue will have to file manually and pay with a check if they don't fix this issue:

here is the link with instructions: https://www.tax.ny.gov/forms/current-forms/it/it204lli.htm

I will request my $50 back for the NY state filing! I would suggest all others users to do the same thing!

Re: IT-204-LL

llegry — Thu, 07 Mar 2024 14:41:37 GMT

The link is now working!!!