topic I cant log in to my last year account in Get your taxes done using TurboTax

I cant log in to my last year account

sebi24- — Tue, 10 Feb 2026 10:43:47 GMT

Cant find anyone with that email but im receiving emails from turbotax

Re: I cant log in to my last year account

JulieS — Mon, 26 Feb 2024 14:18:18 GMT

Yes, you can recover the accounts that are attached to your email.

To recover your account, start here.

Enter your email address and then enter the verification code. The next screen will show you every account name connected to your email and the date you last used it.

Pick the one that seems most likely to be the one you used last year. You will have to verify it again and may be prompted to change your password.

You can repeat this as many times as needed to find the account you in which you started your return.

If you no longer have access to your email address and can't sign in to your TurboTax account, fill out our Account Recovery Request Submission Form.

Re: I cant log in to my last year account

sebi24- — Thu, 29 Feb 2024 13:40:29 GMT

I still cand log in, it says that my account is deactived

Do you have any idea how i can reactivate my account or how cand i find my agi from last year, because the 1040 file is on that account

Re: I cant log in to my last year account

MarilynG1 — Thu, 29 Feb 2024 20:03:08 GMT

Since this is a user to user forum, you would need to contact TurboTax Support for help with your account.

You can contact an agent at (800) 446-8848. You may also be asked to confirm your identity.

@sebi24-